I just moved the system that my companies RT install is on, and now email doesn't get send to ticket requestors when replying within the web interface. Everything else works correctly, and I get email when I take a ticket, or when I'm CC'd, and so on.
This is what shows up in the logs when I reply to a ticket: [Thu Jul 12 05:28:22 2007] [warning]: Use of uninitialized value in pattern match (m//) at /mnt/carl.1/www/rt.int.pao1.imeem//lib/RT/Interface/Web.pm line 1390, <GEN19> line 162. (/mnt/carl.1/www/rt.int.pao1.imeem//lib/RT/Interface/Web.pm:1390) I've searched the threads, and I found a solution to upgrade CGI.pm. I've done that, but I still get the same error. Any ideas? Running, Centos 5, all update to date, FWIW. Thanks, Andy -- Andrew Knapp | systems engineer | imeem, inc. | 415.762.0135 o | 415.994.5752 m | 415.836.0088 f
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