What is the Perl macro for the CURRENT Transaction
Content?
> {$Transaction->Content()}
seems to be the initial Ticket Content. I only want
the Reply.
Thanks,
Anne
-
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14
]#012
[/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1571]#012
[/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61]
(/opt/rt4/sbin/../lib/RT/Template.pm:473)
Requestor Unimplemented in Text
> On Mar 2, 2016, at 2:21 PM, Anne M. Hammond <hamm...@txcorp.com> wrote:
>
> Hi,
>
Hi,
We would like to Cc sugar-sales on incoming RT correspondence.
The email to sugarcrm would be From: {Requestor}, not
RT.
I created a new script:
Name: Cc sugar-sales
Description: Send Cc of original request with Requestor as Sender to
sugar-sales
Type Perl
Content: