Re: [rt-users] firefox4 textbox missing

2011-03-30 Thread Brian Dial
- Original Message - (11/03/30 8:50), Brian Dial wrote: > > - Original Message - > (11/03/30 8:22), Brian Dial wrote: >>> since upgrading to firefox4, when you try to reply to a ticket through the >>> web interface, the textbox for Message does no

Re: [rt-users] firefox4 textbox missing

2011-03-30 Thread Brian Dial
- Original Message - (11/03/30 8:22), Brian Dial wrote: >> since upgrading to firefox4, when you try to reply to a ticket through the >> web interface, the textbox for Message does not show. The >>area is there >> for it but theres no box to type in. seeing thi

[rt-users] firefox4 textbox missing

2011-03-30 Thread Brian Dial
since upgrading to firefox4, when you try to reply to a ticket through the web interface, the textbox for Message does not show. The area is there for it but theres no box to type in. seeing this in ff4 on linux & win7. didn't find any other messages on this list about it, is anyone else runn

Re: [rt-users] ExternalAuth and AutoCreateNonExternalUsers

2011-03-18 Thread Brian Dial
i thik i figured out the problem. It seems ExternalAuth was matching me to an existing ldap user based on the real name. I sent the message to rt queue from my comcast account and it appears as Brian Dial My ldap entry is real name Brian Dial and mail bd...@rkk.com in the logs i see [Thu

[rt-users] ExternalAuth and AutoCreateNonExternalUsers

2011-03-17 Thread Brian Dial
typical "i want people who aren't authenticated via ldap to be autocreated". seems every problem is solved with Set($AutoCreateNonExternalUsers,1); I just can't get it to go. I always get the emails back from mailer-daemon "Could not load a valid user". I am running rt 3.8.9 with Externau

Re: [rt-users] ExternalAuth and password changes

2010-11-12 Thread Brian Dial
ignore this message, was doing something stupid. i shouldn't be working on a friday anyway - Original Message - we're using ExternalAuth to autocreate users from ldap. works great, but if a user changes their ldap password, RT does not seem to know about it and requires the old passwo

[rt-users] ExternalAuth and password changes

2010-11-12 Thread Brian Dial
we're using ExternalAuth to autocreate users from ldap. works great, but if a user changes their ldap password, RT does not seem to know about it and requires the old password to log in, i assume rt just stores the password supplied when the user first logs in? is there any way to keep these p

Re: [rt-users] httpd2-prefork segfaulting on SLES11

2010-11-05 Thread Brian Dial
that looks a lot easier than the wiki made it look, thanks! - Original Message - On Nov 5, 2010, at 9:09 AM, Brian Dial wrote: > mod_perl. fastcgi looked rather complicated so i was hoping to avoid that Here's the whole of our RT config in apache. First, install and en

Re: [rt-users] httpd2-prefork segfaulting on SLES11

2010-11-05 Thread Brian Dial
mod_perl and my next move was to try fastcgi. -- Darin Perusich Email: darin.perus...@ctg.com Office: 716-888-3690 Cell: 716-807-4589 > -Original Message- > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- > boun...@lists.bestpractical.com] On Behalf Of Bri

Re: [rt-users] httpd2-prefork segfaulting on SLES11

2010-11-04 Thread Brian Dial
> -Original Message- > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- > boun...@lists.bestpractical.com] On Behalf Of Brian Dial > Sent: Thursday, November 04, 2010 3:24 PM > To: rt-users@lists.bestpractical.com > Subject: [rt-users] httpd2-prefork segfaultin

[rt-users] httpd2-prefork segfaulting on SLES11

2010-11-04 Thread Brian Dial
i'm having problems with running RT 3.8.8 on SLES11. 4/5 times when i try to start apache it segfaults [16167.712443] httpd2-prefork[24765]: segfault at ba37a3d4 ip b742f3b1 sp bfad70a4 error 4 in libc-2.11.1.so[b7402000+15b000] when it does start, rt works fine though. i've had this on sev