[rt-users] URL-based queries?

Hi All, Just wondering if it's possible to do URL-based queries into the RT tickets database. e.g. http://rt.website.com/rt/search?Queue=General&Status=Resolved etc. Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020

[rt-users] ticket links all pointing to localhost

, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com __ "Utilyx" is the trading name of "Utilyx Limited" and "Utilyx Risk M

Re: [rt-users] Problem for new users in RT 3.8.2 " RT could not load avalid user"

cal.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Calvin Chiang Network Adm

Re: [rt-users] anybody using RTx::Statistics

csv' using 1:4 title "tickets resolved per week" with lp ls 2 set terminal png small transparent set boxwidth 1 relative set autoscale y set title "tickets full activity for QUEUE" set format x "%m/%y" set output "/var/www/html/statistics/tickets_full_

Re: [rt-users] anybody using RTx::Statistics

s get more use than RTx::Statistics charts. >> >> Steve >> Bioinformatics >> Health Protection Agency >> >> >> -Original Message- >> From: rt-users-boun...@lists.bestpractical.com >> [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Calvin >

[rt-users] anybody using RTx::Statistics

anybody using RTx::Statistics package? I'm on 3.8.2. seems like the last dev on this package was done in 2006. Just wondering if anybody's got it up and running nicely? -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020

Re: [rt-users] Help with permissions?

___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'

Re: [rt-users] trend data on time spent/estimated

5235 Thorigné Fouillard > Tel : +33 (0)2 23 20 36 64 > http://www.kereval.com > > P Pensez à l'environnement : n'imprimez ce message et ses pièces jointes que > si nécessaire ! > -Message d'origine- > De : rt-users-boun...@lists.bestpractical.com > [

[rt-users] trend data on time spent/estimated

ed some of the guys listed in the paper but havent heard back from them yet. Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com __ "Ut

[rt-users] [Fwd: Re: Hardware Config]

ttp://rtbook.bestpractical.com > > ______ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > __ >

Re: [rt-users] RT3.8.2 & Ubuntu 8.04

est-tracker3.8.2/bin/webmux.pl" > > > SetHandler default > > > SetHandler perl-script > PerlResponseHandler RT::Mason > > > > How do I now browse to rt3.8.2? > > -- Calvin Ch

[rt-users] custom reports newbie

Hi All, I'm a newbie to custom reports. Are there any good templates floating about to start from? or any good guides to building them? Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utily

[rt-users] Database size management

or do people archive their databases? if you do is it pretty easy to bring them back online again if need be? Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087

Re: [rt-users] rt-3.8.1 cannot get ExternalAuth.pm to be recognized in perl's @inc list

CTED] > Phone: (765)496-2202 > Address:525 Northwestern Avenue >West Lafayette, IN 47907 > > Check out our new documentation at: > http://www.physics.purdue.edu/PCN/doc/wiki > > > > Calvin Chiang wrote: >> Hi All, >> >> ok. this problem is

[rt-users] rt-3.8.1 cannot get ExternalAuth.pm to be recognized in perl's @inc list

atabase] Error 255 which shows the correct path added into @INC here?!!! i'm sure it's something i've done/overlooked cos it always is.. but i just cant see it. any hints much appreciated! -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 N

Re: [rt-users] Can't Restart Apache2 on fresh install of Ubuntu8.04 and RT 3.8.1

2791.txt" > ___________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT

Re: [rt-users] Errors on installing RT 3.8.1

rent, os and apache version. So make sure the host is valid, you > could probably have it in hosts.conf but it would only work from the > server itself. Also note that the apache/fastcgi config is different > then mod_perl2. > > calvin chiang wrote: > > Hi Curtis, &g

[rt-users] Errors on installing RT 3.8.1

/apache2.error # TransferLog /opt/rt3/var/log/apache2.access PerlRequire "/opt/rt3/bin/webmux.pl" SetHandler default SetHandler perl-script PerlResponseHandler RT::Mason -- Calvin Chi