[rt-users] URL-based queries?

Hi All, Just wondering if it's possible to do URL-based queries into the RT tickets database. e.g. http://rt.website.com/rt/search?Queue=GeneralStatus=Resolved etc. Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673

[rt-users] ticket links all pointing to localhost

, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com __ Utilyx is the trading name of Utilyx Limited and Utilyx Risk Management Limited (URML). URML

Re: [rt-users] Problem for new users in RT 3.8.2 RT could not load avalid user

Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com

[rt-users] anybody using RTx::Statistics

anybody using RTx::Statistics package? I'm on 3.8.2. seems like the last dev on this package was done in 2006. Just wondering if anybody's got it up and running nicely? -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673

Re: [rt-users] anybody using RTx::Statistics

...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Calvin Chiang Sent: 24 February 2009 12:00 To: rt-users@lists.bestpractical.com Subject: [rt-users] anybody using RTx::Statistics anybody using RTx::Statistics package? I'm on 3.8.2. seems like the last

[rt-users] trend data on time spent/estimated

listed in the paper but havent heard back from them yet. Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com __ Utilyx is the trading name

Re: [rt-users] trend data on time spent/estimated

l'environnement : n'imprimez ce message et ses pièces jointes que si nécessaire ! -Message d'origine- De : rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] De la part de Calvin Chiang Envoyé : lundi 23 février 2009 13:07 À : rt-users

Re: [rt-users] Help with permissions?

a copy at http://rtbook.bestpractical.com -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com __ Utilyx is the trading name of Utilyx Limited and Utilyx

Re: [rt-users] RT3.8.2 Ubuntu 8.04

SetHandler default /Location Location / SetHandler perl-script PerlResponseHandler RT::Mason /Location /VirtualHost How do I now browse to rt3.8.2? -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2

[rt-users] [Fwd: Re: Hardware Config]

__ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ -- Calvin Chiang Network Admin Utilyx 1st Floor

[rt-users] custom reports newbie

Hi All, I'm a newbie to custom reports. Are there any good templates floating about to start from? or any good guides to building them? Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com

[rt-users] Database size management

their databases? if you do is it pretty easy to bring them back online again if need be? Cheers, -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com

[rt-users] rt-3.8.1 cannot get ExternalAuth.pm to be recognized in perl's @inc list

into @INC here?!!! i'm sure it's something i've done/overlooked cos it always is.. but i just cant see it. any hints much appreciated! -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com

Re: [rt-users] rt-3.8.1 cannot get ExternalAuth.pm to be recognized in perl's @inc list

Avenue West Lafayette, IN 47907 Check out our new documentation at: http://www.physics.purdue.edu/PCN/doc/wiki Calvin Chiang wrote: Hi All, ok. this problem is really annoying me. I've been following some excellent install instructions from here: http://wiki.bestpractical.com/view

Re: [rt-users] Errors on installing RT 3.8.1

note that the apache/fastcgi config is different then mod_perl2. calvin chiang wrote: Hi Curtis, thanks for the reply! ok. when i run the telnet to localhost i get this: Apache/2.2.4 (Ubuntu) PHP/5.2.3-1ubuntu6 mod_perl/2.0.2 Perl/v5.8.8 Server at SupportRT.localdomain Port 80

Re: [rt-users] Can't Restart Apache2 on fresh install of Ubuntu8.04 and RT 3.8.1

://rtbook.bestpractical.com -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com __ Utilyx is the trading name of Utilyx Limited and Utilyx Risk Management Limited (URML). URML

[rt-users] Errors on installing RT 3.8.1

/opt/rt3/bin/webmux.pl Location /NoAuth/images SetHandler default /Location Location / SetHandler perl-script PerlResponseHandler RT::Mason /Location /VirtualHost -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA