of Class Objects like
AddCustomFieldValues, or a list of RT variables.
Carlos
-Original Message-
From: Ruslan Zakirov [mailto:ruslan.zaki...@gmail.com]
Sent: Tuesday, July 14, 2009 5:50 AM
To: Carlos A. Alvarez
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] (no subject)
You
-Original Message-
From: Carlos A. Alvarez
Sent: Tuesday, July 14, 2009 12:02 PM
To: 'Ruslan Zakirov'
Subject: RE: Custom Scrip Help
I see that thanks!... But I still can't find a place where a list of Obj are
located. For example:
TicketObj
Owner
Status
to the owner, it doesn't
always happens, and some valid tickets are being closed due to this little
problem.
I appreciate your help.
Carlos
From: Ken Crocker [mailto:kfcroc...@lbl.gov]
Sent: Tuesday, July 14, 2009 12:25 PM
To: Carlos A. Alvarez
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt
I will like to create a scrip where the status of a ticket is automatically
changed from open to stalled when a Owner replies to a requestor. I am using
rt-crontool to monitor the status of the tickets and auto resolve the ticket
after 72 hours of inactivity. I created a custom field to
help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Thanks,
Carlos A.
Alvarez
Network Engineer
CommX Inc.
3550 Buschwood Park Drive
Suite 320
Tampa
I am also having the same Logout/Login issues as described above. The
are no errors reported on the debug.log or the access/error logs. This
only happened after I upgraded from 3.8.0 to 3.8.1. It seems as one
changes links from Home to Simple Search or Tools, the application will
log you
