I am sending this message again because I never even saw it show up on the
mailing list, sorry if it did and just never got responses.
In the emails that we get from RT we've added links like:
Resolve: {$RT::WebURL}Ticket/Modify.html?id={$Ticket-id}Status=resolved
This allows us to resolve a
In the emails that we get from RT we've added links like:
Resolve: {$RT::WebURL}Ticket/Modify.html?id={$Ticket-id}Status=resolved
This allows us to resolve a ticket with one click from the email.
Now we are wondering if there is a way in which we can add a
comment=something so that a comment is
Perl 5.8.8
Fetchmail 6.3.8+RPA+NTLM+SDPS+SSL+NLS
Rt 3.6.3
Basically any emails we get with attachments the attachments get
corrupted no matter how small or what type they are.
And we tend to get this on the top of most emails:
This is a multi-part message in MIME format...
I have a problem with my RT install.
The domain name of the installation is pointed at the ip of another
system (our firewall) which port forwards the RT port to the RT server.
Right now my RT works fine locally but when I go to it from its public
IP it does not work, I just get the You're
Rieger wrote:
Carlos Solorzano wrote:
I have a problem with my RT install.
The domain name of the installation is pointed at the ip of
another system (our firewall) which port forwards the RT port to
the RT server.
Right now my RT works fine locally but when I go to it from its
public IP
Fixed it by uncommenting the WebSessionClass line on the site config
even though I am not using mysql 3.
Carlos Solorzano wrote:
I have tried both Firefox and IE.
I am not certain whether I am using File or DB for the sessions, I
know the SessionDir is empty. How do you add the Transaction
,
Are you using Firefox or IE? Are you using File or DB for your
sessions? We use Firefox and File for our sessions and we resolved
the problem by adding the 'Transaction' argument when setting up
Apache sessions. Hope this helps.
Kenn
LBNL
On 1/25/2008 4:57 AM, Carlos Solorzano
We just installed RT on Gentoo. We are using Apache2, Perl 5.8.8, Mysql.
The install seemed to all go well. When I go to the RT site I am able to
log in and I see the first page then whatever page I try to visit
redirects me to the login page again. I am able to perform tasks such as
changing
