I continue to have show-stopping problems on one server that ran RT
until I tried to upgrade. I have been able to install RT on other
machines with no problems.
Is there a way to delete Perl and start again? I think that would be
much more efficient than wading through the tons of perl conflicts
I have spent three days trying to get my RT installation working, I have
given up in frustration. It seems any minor item out of whack causes a
complete failure in RT. I have asked for help on this mailing list but
no-one has offered any insights into the problems I am experiencing.
Is there any
My RT install has been running fine for a couple of years until a recent
routine upgrade of the packages. Since then, no mail has been able to
get to RT.
I tested with
cat /usr/bin/test |/etc/smrsh/rt-mailgate --queue sales --action
correspond --url http://mail.globaltradinglimited.com/rt
and
I upgraded from 3.4.1 and had problems with the database, even after
running the 3.5.1 upgrade.
I did a clean install as a test to a new database. RT is up and running,
but the user is logged out after clicking every link. I see this messge
in /var/log/messages
Apr 21 18:49:11 server7 RT: Attem
I have two RT installations, /opt/rt and /opt/rt-second and I need to
install RTFM in /opt/rt-second. I don't see any parameter in the
Makefile that will allow me to change it.
The RTFM manual says: Edit RTFM's makefile to point to your RT 3 instance.
I don't see anything to edit. What am I miss
My database has grown huge because our clients seem to feel it is
important they us pictures to our ticket system. Although we have only
27K tickets, the database is 1.7 GB and the time to display a ticket has
become in excess of five seconds. I don't need any of these attachments,
is there I r
I am upgrading to rt-3.4.6. I install DBIx-SearchBuilder by rpm:
rpm -Uvh perl-DBIx-SearchBuilder-1.38-3.noarch.rpm
I run:
perl sbin/rt-test-dependencies --with-mysql --with-fastcgi --verbose
and I get:
DBIx::SearchBuilder 1.35...MISSING
DBIx::SearchBuilder version 1.35 requi