Darin, Diaulas-- Thanks for the tips! That's really helpful to me.
Christine On 03/25/2013 04:38 PM, Darin Perusich wrote: > You can create a saved search which shows all tickets create within > say the last 7 days then create a dashboard to email the report to > whomever you'd like. > > Search Criteria: > Queue = 'your_queue' > AND Create > '7 days ago' > > -- > Later, > Darin > > > On Mon, Mar 25, 2013 at 4:26 PM, Christine Spang > <christine.sp...@oracle.com> wrote: >> What's the easiest way to generate some quick charts of e.g. tickets >> received per week? Do I need to write my own scripts? I'm using RT 4. >> >> Searching around, it seems like there's an idea that you can do some >> simple charts using dashboards, but it's not obvious to me from the UI >> how that works. >> >> thanks! >> Christine