[rt-users] RT 3.8 nginx HTTPS + fastcgi_server redirects to HTTP

Hi all, I'm migrating an Apache only HTTPS + mod_perl to a nginx + fastcgi. But new setup after I open up the login page in https://servername and insert my username+password, I get redirected to http://servername thus I'm unable to connect as there isn't any HTTP configured and I only run HTTPS. A

Re: [rt-users] Where is the message stored when resolving a ticket?

and neither one records the message in ticket Display page. Could be this a configuration issue in RTIR? Thanks again. Cheers, Colin

Re: [rt-users] Where is the message stored when resolving a ticket?

don't say if you resolved an Incident Report, Incident > or Investigation. Thanks Kevin. I resolved a normal Incident. Where could I check what these scripts to manage Status? Cheers, Colin

[rt-users] Where is the message stored when resolving a ticket?

onses from that ticket. The last message on my tickets is: The RT System itself - State open changed to resolved Any insights? Cheers, Colin

Re: [rt-users] Emails from my domain appearing in RT, emails from other domains being lost somewhere along the way

I just got this message back from RT, so it's related to this: "RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email." 2010/1/13 Colin O'Sullivan : > Hi, > > I'm trying to get an instance of R

[rt-users] Emails from my domain appearing in RT, emails from other domains being lost somewhere along the way

Hi, I'm trying to get an instance of RT working, which was initially set up by somebody else. I have a web form, which, when submitted, is sending its contents to an email account, where emails are accessed by fetchmail and passed on to rt-mailgate and into RT. All emails are successfully arrivi

[rt-users] Copy or move all tickets to a separate queue

this to show all the latest tickets? Secondly, move or copy all tickets that come into RT into a new 1st line support queue? Appreciate any help. Thanks and kind regards Colin Durrant Technical Director Cipher-IT Ltd 0870 242 6241 www.cipher-it.co.uk

[rt-users] upgrade from 3.4. to 3.6.3

t/rt3/sbin/rt-setup-database --action acl \ --datadir etc/upgrade/ /opt/rt3/sbin/rt-setup-database --action insert \ --datadir etc/upgrade/ Many thanks Colin Durrant Technical Director Cipher-IT Ltd 0870 242 6241 www.cipher-it.co.uk <http://ww

RE: [rt-users] Status of RTx::AssetTracker

Hi Todd Seems to be a few people keen to get hold of AT including ourselves. We are will be happy to give you some free web hosting / domain name if that will help get it back online? Many thanks Colin. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of

[rt-users] £ sign shows up as ?

Hi   Does anyone know how we can make the £ sign appear instead of a question mark?   When ever we create a ticket with figures in, e.g. £34 - it shows up as ?34 in RT itself.   Thanks and kind regards   Colin Durrant Technical Director Cipher-IT Ltd   0870 242 6241   "First they ignor

RE: [rt-users] Simple project management

Title: RE: [rt-users] Simple project management you could use dotproject and get dotproject to email RT with updates.  For example setup a queue for each project or simply use dotproject all by itself.   http://www.dotproject.net/   Thanks and kind regards   Colin Durrant Technical