See the thread starting with:
http://lists.bestpractical.com/pipermail/rt-users/2006-July/040503.html
On 7/20/06, Mathew Snyder <[EMAIL PROTECTED]> wrote:
We've encountered an issue that we don't particularly like nor do we
know if it is engineered or a bug. It involves the searching of merged
Greetings from a new user.
I have rt-mailgate working and can generate tickets from emails. I've
read http://wiki.bestpractical.com/index.cgi?SpamFiltering And believe
that it would be overkill in our case. We're a small shop and are
likely to have one queue per client and rarely add clients, so
