1) Users are members of a security group, I was thinking i could create a
CF and add the cc user in there and have a scrip to add them as a cc - any
ideas or recipes appreciated... We don't run a queue for each customer so I
can't just use the queues
2) In selfservice - the history.html link (
-csv
> --update ./test1.csv --debug --config config.test1
>
> I added all the switches to see what's happening. I would suggest that
> you create a test RT instance to play with to get comfortable with the
> process.
>
> Hope this helps.
>
>
>
> Joe Merv
Hi guys,
Nearly got this to work i've
Installed the cpan module - and manually compiled so its now installed fine
Added the plugin and configuration to the RT Siteconfig
The distribution notes say i should run
"SYNOPSIS
rt-assets-import /path/to/assets.csv
"
HOW?
It would be really helpful
Hi guys
I had this working about 5 years ago but can't get it right
I want to make http://requesttracker.wikia.com/wiki/ShowStatusInColor
Make the Subject and maybe the ticket ID show the colour the priority has
so we have... from the wiki...
if ($colors) {
$priority =
Hi everyone,
trying to get cron working (as root at the moment) - interestingly if i
reboot the server i get it to work once..
Not really sure how to troubleshoot this one as
rt-email-dashboards --dryrun --all
works fine
as does email for RT normally...
Now I have a couple of other issue whi
hu, Aug 12, 2010 at 4:10 PM, Dominic Hargreaves <
dominic.hargrea...@oucs.ox.ac.uk> wrote:
> On Thu, Aug 12, 2010 at 04:02:12PM +0100, David Lane (IT Support) wrote:
> > Can anyone point me a simple config for Exim on debian for incoming mail
> > The sendmail old pipes way of doing
Hi everyone,
Can anyone point me a simple config for Exim on debian for incoming mail
The sendmail old pipes way of doing it worked find for me as I put all mail
to the same queue (but today i pop messages but want to deliver direct to
the rt server)
I want to do it with a split configuration bu
