Hello,
I'm trying to setup RT 3.6.4 to work on RHEL4... following the howto
at http://wiki.bestpractical.com/view/RHEL4InstallGuide I found an
error when trying to:
[EMAIL PROTECTED] rt-3.6.4]# make initialize-database
MySQL runs on another host, which I have configured at
/opt/rt3/etc/RT_SiteCo
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Hello,
I have compiled RT 3.6.4 tand know have problems setting up it to work
as FastCGI module within an Apache web server where there are other
webapps running... I have tried to follow the instructions, but ehn no
other app works...
I couldn't find any instruction for this task. Could you help
Hello,
I have follow the Wiki page about configuring LDAP to authenticate my
users (http://wiki.bestpractical.com/view/LDAP)... I think that
authentication is working, but I cannot login with my users... I
cannot find out the problem... but the error messages is this one:
Sep 13 21:40:52 ironman
Hello,
as you can guess because of my questions, I'm playing around with RT
because I would like to propose to the bosses to change to RT...
Now I would like you to advice me about mail integration with the
corporate system:
We have a RH EL box with Squirrel+QMail, and I would like to know
which
Hello,
is there any addon that allows to synchronize RT groups with LDAP groups?
Best regards
M.A.
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DAP groups he belongs to...
Thanks for your patiente, and best regards
On 9/17/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
> Yes check the wiki
>
>
>
> Sent via BlackBerry i can be reached at
>
> (310) 947-8565
>
> -Original Message-
> From: "Du
Hello,
I-m using RT 3.6.4 with LDAP authentication and information against
Active Directory... the problem I found is that, when I go to
Config->Groups->Members, I cannot select users to add to the group...
I can only select two users: "root" (from DB) and "user1" (from
LDAP)... "user1" was marked
Sorry,
I found out that only privileged users can be made members of my
custom groups... but I don't want privileged users to be able to
Configure the system... can I disable access to "Configure" menu?
Best regards,
M.A.
On 9/24/07, Dummy cerberus <[EMAIL PROTECTED]> wr
Hello,
I'm working to show RT to upper management, because I want we to move
from old legacy issue tracking app to RT.
Now I'm receiving issues created at the legacy application from a
generic mail account [EMAIL PROTECTED]
I'm writing a scrip to be applied on create at the main queue of RT:
it
LeDuc <[EMAIL PROTECTED]> wrote:
> I'm not sure if this answers your question, but you can get the Creator
> e-mail address like this:
>
> my $CreatorAddress = $self->TicketObj->CreatorObj->EmailAddress();
>
> Gene
>
> At 01:02 AM 9/25/2007, Dummy cerberus w
Hello,
I had a user in RT with "User Name" and "Unix login" equal to
"myuser"... but when I perform the following at scrip it tells me that
it isn't found:
my $userNameSolicitante="MYUSER";
my $user = RT::CurrentUser->new($RT::SystemUser);
my $res = $user->LoadByGecos($userNameSolicitante);
if (
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