[rt-users] Error initializing database

Hello, I'm trying to setup RT 3.6.4 to work on RHEL4... following the howto at http://wiki.bestpractical.com/view/RHEL4InstallGuide I found an error when trying to: [EMAIL PROTECTED] rt-3.6.4]# make initialize-database MySQL runs on another host, which I have configured at /opt/rt3/etc/RT_SiteCo

[rt-users] (no subject)

___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.

[rt-users] Make RT to share Apache with other webapps

Hello, I have compiled RT 3.6.4 tand know have problems setting up it to work as FastCGI module within an Apache web server where there are other webapps running... I have tried to follow the instructions, but ehn no other app works... I couldn't find any instruction for this task. Could you help

[rt-users] LDAP(AD) auth failure

Hello, I have follow the Wiki page about configuring LDAP to authenticate my users (http://wiki.bestpractical.com/view/LDAP)... I think that authentication is working, but I cannot login with my users... I cannot find out the problem... but the error messages is this one: Sep 13 21:40:52 ironman

[rt-users] General advice about inbound e-mail integration

Hello, as you can guess because of my questions, I'm playing around with RT because I would like to propose to the bosses to change to RT... Now I would like you to advice me about mail integration with the corporate system: We have a RH EL box with Squirrel+QMail, and I would like to know which

[rt-users] Groups and LDAP

Hello, is there any addon that allows to synchronize RT groups with LDAP groups? Best regards M.A. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED]

Re: [rt-users] Groups and LDAP

DAP groups he belongs to... Thanks for your patiente, and best regards On 9/17/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > Yes check the wiki > > > > Sent via BlackBerry i can be reached at > > (310) 947-8565 > > -Original Message- > From: "Du

[rt-users] Cannot add members to groups...

Hello, I-m using RT 3.6.4 with LDAP authentication and information against Active Directory... the problem I found is that, when I go to Config->Groups->Members, I cannot select users to add to the group... I can only select two users: "root" (from DB) and "user1" (from LDAP)... "user1" was marked

[rt-users] Re: Cannot add members to groups...

Sorry, I found out that only privileged users can be made members of my custom groups... but I don't want privileged users to be able to Configure the system... can I disable access to "Configure" menu? Best regards, M.A. On 9/24/07, Dummy cerberus <[EMAIL PROTECTED]> wr

[rt-users] How could I do this scrip

Hello, I'm working to show RT to upper management, because I want we to move from old legacy issue tracking app to RT. Now I'm receiving issues created at the legacy application from a generic mail account [EMAIL PROTECTED] I'm writing a scrip to be applied on create at the main queue of RT: it

Re: [rt-users] How could I do this scrip

LeDuc <[EMAIL PROTECTED]> wrote: > I'm not sure if this answers your question, but you can get the Creator > e-mail address like this: > > my $CreatorAddress = $self->TicketObj->CreatorObj->EmailAddress(); > > Gene > > At 01:02 AM 9/25/2007, Dummy cerberus w

[rt-users] Problems with LoadyGecos

Hello, I had a user in RT with "User Name" and "Unix login" equal to "myuser"... but when I perform the following at scrip it tells me that it isn't found: my $userNameSolicitante="MYUSER"; my $user = RT::CurrentUser->new($RT::SystemUser); my $res = $user->LoadByGecos($userNameSolicitante); if (