[rt-users] RT 3.8.4 - Searches using RT at a glance via https error.

2009-09-01 Thread Eric Coleman
We recently implemented SSL via our F5 load balancer. Since the F5 is handling the SSL encryption and decryption I assumed no changes would be required for RT/Apache. Everything except actions performed from the RT at a glance tool bar work as expected. I've tested changing the Web.pm (as

[rt-users] automated response

2009-08-02 Thread Eric Coleman
I will be out of the office starting Sunday August 2nd and will return on Monday August 10th. If you need immediate assistance, please email supp...@re-questinc.com or contact Ron Zapar at (224) 623-3786. I will be checking email periodically and will respond as soon as I can. Thank you, Eric

[rt-users] RT 3.8.4 install on Oracle - ORA-04043: object Users does not exist

2009-06-22 Thread Eric Coleman
I'm having difficulties installing RT version 3.8.4 utilizing an Oracle backend and would appreciate assistance/guidance through this issue. When the RT build process (make initialize-database) reaches the create schema step I'm receiving an Oracle 4043 error when the Users tables is

Re: [rt-users] RT 3.8.4 install on Oracle - ORA-04043: object Users does not exist

2009-06-22 Thread Eric Coleman
Thank you Ruslan and Joop for your responses. I reverted from 1.23 to 1.22 and that resolved my issue. Thank you! Eric -Original Message- From: Ruslan Zakirov [mailto:ruslan.zaki...@gmail.com] Sent: Monday, June 22, 2009 11:41 AM To: Eric Coleman Cc: rt-users@lists.bestpractical.com