[rt-users] RT.Articles table doesn't exist

2014-04-01 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
Hi, After upgrading my RT from 3.6.6 to 4.0.4 the rt.log displays the next warning: [Tue Apr 1 13:43:24 2014] [warning]: DBD::mysql::st execute failed: Table 'rt4.Articles' doesn't exist at /usr/local/share/perl/5.14.2/DBIx/SearchBuilder/Handle.pm line 589. (/usr/local/share/perl/5.14.2/DBIx/

[rt-users] Bad sendmail configuration

2014-03-25 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
Hi! I have just upgrade de RT from 3.6.6 to 4.0.4 I have an issue with the sendmail configuration. I try several tutorial but it doesn´t work for me. Is the easy and best way to send users notifications? How can I configure it? Thanks and Regards ***Sorry for the last email. The Subject wasn't

Re: [rt-users] Bad URL formation after search a ticket

2014-03-25 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
Hi! I have just upgrade de RT from 3.6.6 to 4.0.4 I have an issue with the sendmail configuration. I try several tutorial but it doesn´t work for me. Is the easy and best way to send users notifications? How can I configure it? Thanks and Regards Alberto García Pérez alberto.garcia_pe...@alcat

Re: [rt-users] Internal Error Updating the Ticket Status

2014-03-25 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
-boun...@lists.bestpractical.com] En nombre de GARCIA PEREZ, Alberto (Alberto)** CTR ** Enviado el: martes, 25 de marzo de 2014 10:54 Para: rt-users@lists.bestpractical.com Asunto: [rt-users] Internal Error Updating the Ticket Status Hi again, RT displays the same error message when I try to Save Changes i

[rt-users] Internal Error Updating the Ticket Status

2014-03-25 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
...@lists.bestpractical.com] En nombre de GARCIA PEREZ, Alberto (Alberto)** CTR ** Enviado el: lunes, 24 de marzo de 2014 11:27 Para: rt-users@lists.bestpractical.com Asunto: [rt-users] Internal Error Updating the Ticket Status Hi, After the upgrade to RT 4.0.4, When I try to close, resolve, reject

[rt-users] Internal Error Updating the Ticket Status

2014-03-24 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
Hi, After the upgrade to RT 4.0.4, When I try to close, resolve, reject, etc.. an open ticket RT displays the following error: "An internal RT error has occurred. Your administrator can find more details in RT's log files" Where can I find the details? How can I resolve this issue? Thanks and

[rt-users] RT IP Modification

2014-03-19 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
Hi all, I'm going to change the IP address on the Request Tracker Server Is there any action needed? Any parameter to change? Thanks and Regards Alberto García Pérez UCM TEAM -- RT Training - Dallas May 20-21 http://bestpractical.com/training

Re: [rt-users] Bad URL formation after search a ticket

2014-03-07 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
marzo de 2014 19:16 Para: rt-users@lists.bestpractical.com Asunto: Re: [rt-users] Bad URL formation after search a ticket On Thu, Mar 06, 2014 at 10:10:42AM +, GARCIA PEREZ, Alberto (Alberto)** CTR ** wrote: > I can't search tickets just with my admin user. Great, that makes it clea

Re: [rt-users] Bad URL formation after search a ticket

2014-03-06 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
}; Thanks and Regards Alberto García Pérez alberto.garcia_pe...@alcatel-lucent.com UCM TEAM -Mensaje original- De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] En nombre de Kevin Falcone Enviado el: miércoles, 05 de marzo de 2014 21:51 Para: r

Re: [rt-users] Bad URL formation after search a ticket

2014-03-05 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
ists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] En nombre de Kevin Falcone Enviado el: martes, 04 de marzo de 2014 21:03 Para: rt-users@lists.bestpractical.com Asunto: Re: [rt-users] Bad URL formation after search a ticket On Tue, Mar 04, 2014 at 08:44:54AM +, GARCIA PEREZ

Re: [rt-users] Bad URL formation after search a ticket

2014-03-04 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
el: lunes, 03 de marzo de 2014 20:39 Para: rt-users@lists.bestpractical.com Asunto: Re: [rt-users] Bad URL formation after search a ticket On Fri, Feb 28, 2014 at 08:49:10AM +, GARCIA PEREZ, Alberto (Alberto)** CTR ** wrote: >I have just upgrade de RT from 3.6.6 to 4.0.4 > >

[rt-users] Bad URL formation after search a ticket

2014-02-28 Thread GARCIA PEREZ, Alberto (Alberto)** CTR **
Hi, I have just upgrade de RT from 3.6.6 to 4.0.4 I have an issue with a bad formation in the URL when I search for some tickets. To reproduce the issue, I search a ticket or use the quick search. Then I click on the ticket title and I can't go into the ticket. My correct URL is: http://159.23.30