[rt-users] populate subject with custom field value

Hello all, I've created a custom field (mandatory field) and the value that is chosen is assigned to the subject the email generated. When I create the ticket it works fine: RT_System - Subject changed from (no value) to 'Digital Recording Problem' (Digitial

[rt-users] Assign custom field to subject‏ - template question

Hello all, I created a scrip that assigns a custom field value to the subject (and that works fine). The problem is that the email generated by the template doesn't pick up the newly assigned subject. Do I need to add something to the template? Thanks in advance, Gary

[rt-users] autoreply template content

Hello, It doesn't look like I have privs to the autoreply global template. Would anybody be able to email me the content of that template so I can see how it is setup? thanks, Gary _ More immediate than e-mail? Get instant

[rt-users] adding custom filed value to email

Hello, We are running RT 3.4.5. I created one custom field and would like to add the value that is chosen to the email that is generated. Any help would be greatly appreciated. The custom field name is Locations Thanks in advance, gary

[rt-users] display a subset of custom field values

Hello all, I have two custom fields: Building and Rooms Example: Building: Baldy, Capen, Clemens... Rooms: Baldy 101, Baldy 102...Capen 1, Capen 5etc If someone picks Baldy(from the Building custom field) is there anyway just to display the baldy rooms in the Rooms custom field?