Re: [rt-users] Why are Asset #'s so naked?

2014-06-06 Thread Gustavo Gasparrini
Yes, I know Kevin. May be we have to learn how to contribute in a formal way. By de way, I sent the files, but they aren't in the mailing list. Do you know if there is any restriction for attachments? Thanks Gustavo Gasparrini | NIXE S.R.L. IT Systems General Manager +54(11)4383

Re: [rt-users] Why are Asset #'s so naked?

2014-06-05 Thread Gustavo Gasparrini
it to you, but without any warranty, because we need to normalize the development. I can send you the files that you have to replace for a specific RT version. They are only 3 files. Regards, Gustavo Gustavo Gasparrini | NIXE S.R.L. IT Systems General Manager +54(11)4383-7831 http

Re: [rt-users] Asset link search

2014-03-14 Thread Gustavo Gasparrini
Thank you for your answer,  Keith.We'll make a code extension and if it works fine, we'll share with the list.Regards,GustavoGustavo Gasparrini | NIXE S.R.L.IT Systems General Manager+54(11)4383-7831http://www.nixe.comDe: "Keith Schincke" Para: "Gusta

[rt-users] Asset link search

2014-03-07 Thread Gustavo Gasparrini
Hi, I was reading other posts about how to link asset to tickets that already exists. I understand that you have to go to the link tab (or use @AssetQueue), and write for example asset:3, to make a link to asset 3. I have two question about that: 1. How can I know the asset id?, because in the