--- Begin Message ---
Hi,
For priority field, a simple 'High', 'Medium' and 'Low' (vs 1-99) will be more
applicable in my environment. After search google, I discovered that the there
is a extension called PriorityAsString. After I tried to run 'perl
Makefile.PL', I got the error message below:
**** Error: Your installed version of RT (4.4.0) is too new; this extension
only works with versions older than 4.4.0.
How could I workaround this? Anyone know any other method to achieve the same
result, i.e. only 3 category of priority? Thanks.
Best regards,HC Mah
--- End Message ---
---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016