Hi All,

I'm looking for a way to have RT not add a specific email address to the
watchers list on ticket creation.

Right now, we have our core email server configured to forward email sent to
"supp...@company.com" to "supp...@rt.company.com".  All further
correspondence with the customer is then done through
supp...@rt.company.comrather than through the main email server.

This is all working quite well, with the notable exception that "
supp...@company.com" gets added to the watchers list.  Is there any way to
prevent this from happening?

Thanks for your time,

Hans Johnson

-- 
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Hans Johnson (hans.john...@gmail.com)
B.ASc, Computer Engineering
Simon Fraser University

... Si hoc legere scis numium eruditionis habes. -- Anonymous

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