Re: [rt-users] Hiding unused fields

2014-11-19 Thread JZ
This worked great. Thank you On 2014-11-19 02:33, Emmanuel Lacour wrote: On Tue, Nov 18, 2014 at 11:30:15AM -0800, JZ wrote: I would like to hide some fields that we are not using: Time Estimated Time Worked Time Left I would like to hide them everywhere including the Jumbo view. I am

[rt-users] Hiding unused fields

2014-11-18 Thread JZ
I would like to hide some fields that we are not using: Time Estimated Time Worked Time Left I would like to hide them everywhere including the Jumbo view. I am using version 4.2.0. How can I do this? Thank you, Jim

[rt-users] RT-Extension-Assets link

2013-12-18 Thread JZ
I am trying to figure out the best way to get a link created to an asset at the time a ticket is created. I am using RT-Extension-Assets in RT 4.2, and am having trouble finding information regarding this extension and doing what I want to do. I am having trouble making the connection from