I'm running RT 3.6.4, and would like to find a way to have a subset of a custom
field's data show up at the initial entry screen of a new ticket. The custom
field data will begin with the same first six characters of the various queues
in use, and is essentially a sub-account field for billing,
lse deal with this for now.
Running:
- CentOS 4.4
- latest RT from head
- PostgreSQL 8.2
- Perl 5.8.5
- DBIx::SearchBuilder 1.48
Regards,
Jack D. Browning
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http
Queues > YourQueueName >
>> Ticket Custom Fields" using the [Move up] and [Move down] links to the
>> right of each field.
>> At 08:03 AM 5/8/2007, Jack D. Browning wrote:
>> >
>> >Problem:
>> >Custom Fields seemed to displ
gt;> fields for the value as opposed to when a String value was entered.
>> - Stark
>>
>> -Original Message-
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of Justin
>> Brodley
>> Sent: Tuesday, May 08, 20
k here.
Thanks,
Jack B.
Joop wrote:
>> Jack D. Browning wrote:
>> >
>> > Also, as noted by Justin Brodley and Jeff Stark in this thread, there
>> may be a patch available that resolves this, but apparently it's not been
>> rolled up int
