RE: [rt-users] Scrip help to replace requestor upon create

: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James Price Sent: Monday, June 18, 2007 2:06 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Scrip help to replace requestor upon create I am looking to do 1 of the following: 1. Have a scrip that removes the requestor on a specific

[rt-users] Scrip help to replace requestor upon create

I am looking to do 1 of the following: 1. Have a scrip that removes the requestor on a specific queue if it matches X, X of course being a specific email address. 2. A SQL query that will accomplish the above that I could run from a cron job. I have a MySQL query I thought would work, essentially

[rt-users] Help with Scrip to change requestor address on creation...

I would like to write a scrip for a specific queue that changes the requestor address or just deletes it upon creation. I'm a bit green with RT scrips, so any help, pointers or suggestions would be helpful. Thanks, James James R. Price DigitalCiti.com 3636 S. Iron St., Chicago, IL 60609 Company