[rt-users] Service Unavailable after FC5 patches and upgrade

2007-03-13 Thread Jasen M. Lentz
07:51:33 cmgrt sendmail[3252]: l2DBpXdN003251: l2DBpXdN003252: DSN: Service unavailable What could be causing this? Exim and Sendmail are running. Thanks! JML -------- --- Jasen M. Lentz UNIX System Administrator Production

[rt-users] Problem after applying updates on FC5

2007-03-04 Thread Jasen M. Lentz
HASH(0x8248951c)') called at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 826 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH( 0x81ac2a30)', 'Apache2::RequestRec=SCALAR(0x827ca9c0)') called at /opt/rt3/bin/webmux.pl line 123 eval {...} at /opt

RE: [rt-users] Problem with 10 highest priority tickets I own area

2006-09-26 Thread Jasen M. Lentz
: Tuesday, September 26, 2006 9:18 AM To: Jason Fenner Cc: Jasen M. Lentz; rt-users@lists.bestpractical.com Subject: Re: [rt-users] Problem with 10 highest priority tickets I own area > curious; why does the Attributes table have it's contents column mime > encoded at all? It's a per

[rt-users] Problem with 10 highest priority tickets I own area

2006-09-25 Thread Jasen M. Lentz
! --- Jasen M. Lentz Senior Electronics Technician Computer Maintenance Group, Computing Services Carnegie-Mellon University 4910 Forbes Ave CYH-A71 Pittsburgh, PA 15213 Phone: 412-268-3823 (Shared Extension) Cell: 412-848-5612 CompTIA A+ and Server+ Certified Hardware Technician

[rt-users] Mailgate with pubcookie

2006-09-15 Thread Jasen M. Lentz
All, I noticed since I got pubcookie working, it broke mailgate because the url requires authentication. How do I fix this? Thanks! JML --- Jasen M. Lentz Senior Electronics Technician Computer Maintenance Group

[rt-users] Moving data from the Comments field to custom fields

2006-09-14 Thread Jasen M. Lentz
Is it possible to take the data in the comments field have it automatically copied to custom fields? Can this be done with scripting? --- Jasen M. Lentz Senior Electronics Technician Computer Maintenance Group

RE: [rt-users] RT with pubcookie/External Auth

2006-09-11 Thread Jasen M. Lentz
loop. Would you like for me to send you a copy of my configs? Maybe I'm missing something... Thanks! JML -Original Message- From: Alan Sparks [mailto:[EMAIL PROTECTED] Sent: Monday, September 11, 2006 6:26 PM To: Jasen M. Lentz Cc: rt-users@lists.bestpractical.com Subject: Re: [rt

[rt-users] RT with pubcookie/External Auth

2006-09-11 Thread Jasen M. Lentz
I am running the following: FC5 RT 3.6.0 Apacke2 Newest pubcookie I have pubcookie working, but the external auth is not working with RT and I have modified the external Auth values in RT_Siteconfig.pm. The problem is, I get asked for my pubcookie login and password, it accepts them, but then I