be a little tricky and frustrating. :-)
Good luck!
John Alexson
In the “Management Approvals” queue there is a scrip:
When an approval ticket is created, notify the Owner and AdminCc of
the item awaiting their approval
$self-TicketObj-Type eq 'approval
On Wed, 2009-02-11 at 10:10 +0100, Tariq Doukkali wrote:
Therefore I want change the sorting order of my queues so, that when a
supporter log on, he will see inbox queue on the TOP of Quick-search
tab.
I wouldn't mind seeing a Sort field added to the configuration of
queues --
