Jesse Vincent wrote:
If, for the sake of argument, Best Practical were to rewrite RT, what
would you want to see in the new product?
A "native mode" ticket deletion function. I know that Ruslan wrote
a ticket remover but my understanding is that RT was designed
assuming that tickets wouldn't be deleted. In these days of
massive spam, I don't think that's a reasonable assumption.
--
Jon Forrest
Unix Computing Support
College of Chemistry
173 Tan Hall
University of California Berkeley
Berkeley, CA
94720-1460
510-643-1032
[EMAIL PROTECTED]
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