Re: [rt-users] Change Custom Field layout

Can anybody help with this as I dont have a clue of what to do and where to do it. Some pointers would be helpful. Thanks Kobus On 16/09/2010 18:41, Kevin Falcone wrote: On Wed, Sep 15, 2010 at 10:46:40AM +, Kobus Bensch wrote: Hello everyone I need to change the Custom field

Re: [rt-users] Login screen after each click

Hi I am still having problems with the login screen after each click and read in the readme that it is better to use latin1 character set. My mysql is currently using utf8. Is this part of the problem and should i be changing the char set? How do I go about doing that? Kobus Stefan Hornburg

[rt-users] EX_TEMPFAIL Error

Hi I am now so sick of seeing this message and not able to sort it. Can anyone PLEASE tell me how to sort this out once and for all? Nov 12 21:01:44 rtserver1 sendmail[2116]: mACKtOpv031938: to=|/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action correspond --url http://rt.con.com/;,

[rt-users] Login screen after each click

Hi Hopefully one last issue from me. I have now sorted the EX-TEMPFAIL issue, but I have been and still am experiencing issues where with each click I am asked to login again. Thanks to EX_TEMPFAIL, this has not been important, but now I need to fix that. Any suggestions anyone please. Thanks

Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at

want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able

Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at

Hi I have now run the actions for the upgrading rt and it still give me the same error. Kobus Chaim Rieger wrote: Kobus Bensch wrote: No, because the previous server had the same version of MySQL as the new one. you need to upgrade the mysql schema when upgrading rt from 3.6 to 3.8

[rt-users] RT's GnuPG libraries

Hi Can anybody help please: I see the following errors in my rt.log: [Tue Oct 21 19:38:27 2008] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:276) How do

Re: [rt-users] RT's GnuPG libraries

Wheres the best place to get some opensource pgp keys creation software? Alan Cheng wrote: You need to create this directory /opt/rt3/var/data/gpg and put your pgp keys in there. Alan Kobus Bensch - No Sig wrote: Hi Can anybody help please: I see the following errors in my rt.log

[rt-users] RT interface not working

Hi Everyone Now to start, i have downloaded all the archives for RT and searched and searched but am unable to find a solution. I am looking after a server that was rebooted this morning because it was slow. Since the reboot, when you try and access rt via a browser it comes up with a download

[rt-users] RT interface not working

Hi Everyone Now to start, i have downloaded all the archives for RT and searched and searched but am unable to find a solution. I am looking after a server that was rebooted this morning because it was slow. Since the reboot, when you try and access rt via a browser it comes up with a

Re: [rt-users] RT interface not working

::Mason /Location /VirtualHost Still the same. Kobus [EMAIL PROTECTED] wrote: Mod_perl or fcgi ? Can you clear your mason cache ? --Original Message-- From: Kobus Bensch - No Sig Sender: [EMAIL PROTECTED] To: rt-users@lists.bestpractical.com Sent: Oct 10, 2008 09:49 Subject