Re: [rt-users] Problem with HTML tags appearing in correspondence

2013-12-11 Thread Lai Zit Seng
the functionality of RT 4.2.0). 2013/12/11 Lai Zit Seng I seem to be experiencing the same problem as mentioned in: http://requesttracker.8502.n7.nabble.com/RT-4-2-1-Weird-issue-with-HTML-comments-correspondense-RT-always-registers-plain-text-with-HTML-tags-td56005.html I don’t have custom tem

[rt-users] Problem with HTML tags appearing in correspondence

2013-12-11 Thread Lai Zit Seng
I seem to be experiencing the same problem as mentioned in: http://requesttracker.8502.n7.nabble.com/RT-4-2-1-Weird-issue-with-HTML-comments-correspondense-RT-always-registers-plain-text-with-HTML-tags-td56005.html I don’t have custom templates. The HTML tags are only appearing when replying thr

Re: [rt-users] Linking to RT from MS Excel

2011-05-04 Thread Lai Zit Seng
On May 5, 2011, at 7:10 AM, Yan Seiner wrote: > On Wed, May 4, 2011 3:48 pm, Yan Seiner wrote: >> >> I'm trying to set up a link from a MS Excel spreadsheet to an RT ticket. >> I've tried the "hyperlink" function and also a directl link; no matter >> what I do RT only goes to the home page. >> >

Re: [rt-users] RT::Extension::SLA

2011-05-03 Thread Lai Zit Seng
Hi Kevin, Thanks for the heads up. It's installed and working now! :) Regards, .lzs On May 3, 2011, at 11:22 PM, Kevin Falcone wrote: > On Tue, May 03, 2011 at 10:27:46PM +0800, Zit Seng Lai wrote: >> I'm guessing that since RT4 is pretty new, it will probably break >> compatibility with some

Re: [rt-users] RT4 rt-crontool with RT::Authen::ExternalAuth

2011-04-30 Thread Lai Zit Seng
Ok, problem is resolved. It seems to be an issue with Net::LDAP 0.4001 (perl-ldap-0.4001.tar.gz). Patch available in https://rt.cpan.org/Public/Bug/Display.html?id=56726. rt-crontool runs now. :) Regards, .lzs On Apr 30, 2011, at 3:07 PM, Lai Zit Seng wrote: > Hi, > > I'v

[rt-users] RT4 rt-crontool with RT::Authen::ExternalAuth

2011-04-30 Thread Lai Zit Seng
Hi, I've just started trying to play around with RT4. I also installed RT::Authen::ExternalAuth 0.08_02. LDAP authentication is configured and it works fine. However, I've a problem with rt-crontool. Running it will result in the following error: Modification of a read-only value attempted at