I recently upgraded my database from 4.0.4 to 4.4.0. Everything works
fine except for one user who doesn't get the right links. Whenever the
user clicks on a queue all tickets have the format:
' __id__/TITLE:#',
while every other user has the correct format of:
'__id__/TITLE:#',
This cause
Has anyone encountered this issue before? Am I not providing enough
information to make the issue clear?
On 24/03/2016 17:25, Luke Hopkins wrote:
I recently upgraded my database from 4.0.4 to 4.4.0. Everything works
fine except for one user who doesn't get the right links. Whenever the
Just to give the solution if people need it. I went into the user's
settings -> saved searches recreated the entire search and now it works.
On 29/03/2016 19:58, Joop wrote:
On 29-3-2016 18:00, Luke Hopkins wrote:
Has anyone encountered this issue before? Am I not providin
I'm running RT 4.4 and for some reason whenever I add a one-time cc to a
ticket I get the following error appearing on the ticket:
The RT System itself- Sending the previous mail has failed. Please
contact your admin, they can find more details in the logs.
The logs show:
[21] [Mon Apr 18 13:
Wade wrote:
On 4/18/16 9:40 AM, Luke Hopkins wrote:
I'm running RT 4.4 and for some reason whenever I add a one-time cc to a
ticket I get the following error appearing on the ticket:
The RT System itself- Sending the previous mail has failed. Please
contact your admin, they can find more deta
Yes that was the problem. Removed the lines from my config and it all
works now.
Thanks
On 19/04/2016 16:28, Todd Wade wrote:
On 4/19/16 7:34 AM, Luke Hopkins wrote:
Apr 19 11:21:34 rt_test sendmail[42]: u3JBLYOs42: u3JBLYOt42:
DSN: "OtherRecipients of xx Ticket #402"