We use both option #1 and #2 suggested by Ram below.
Martin Criminale
University of Washington Information School IT
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Ram
Sent: February 24, 2016 11:10 AM
To: rt-users
Subject: Re: [rt-users] Consulting back-office
We suddenly had our RT installation return this error when people send email to
it:
reason: 550 Unrouteable address
To my knowledge nothing has changed recently and a reboot did not fix this.
- the email forwarding is correct
- the entries in /etc/alias are correct
- the MySQL DB is not too ful
Kobus,
Turns out adding an entry to the aliases file was the trick. Much appreciated.
From: Kobus Bensch
Sent: Monday, November 30, 2015 2:04 PM
To: Martin Criminale; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] how to change a queue name
You see
settings for this new queue are identical to queues that work.
Can anyone let me know what to look for or how to troubleshoot this?
Thanks,
Martin Criminale
University of Washington Information School IT
