Background info:
RT 3.6.4 (with LDAP support added)
RHEL 5
Postgres 8.1 (RHEL standard install)
First off -- I'm a little confused. Do I need to have a scrip in place to send
email to addresses added on the Cc: line (in the web interface)? It doesn't
work either way for
During our latest upgrade, we were trying to determine which platform to install
RT on. We had three basic choices:
o Install on our Sun V440 server (main production file server, 4 SPARC
CPUs)
o Install on a NEW Sunfire X2200 server (dual Athlon CPUs) running
Solaris 10
One correction -- the IBM x335 has 2GHz Xeons, NOT 3GHz!
- Matt
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Matthew Goheen
Sent: Thursday, November 01, 2007 12:37 PM
To: RT-Users@lists.bestpractical.com
Subject: [rt-users] Some
We are in the process of upgrading our RT installation from 3.4.2 (to 3.6.4).
As part of the upgrade, we were planning to restructure RT to allow additional
groups within our lab use RT (previously we just used it within our own group).
Part of that plan involved moving from having multiple queues
Have you done a FULL VACUUM ANALYZE recently? It looks like the
statistics engine is...confused. That's the best way to reset it.
I didn't think that would help as the data was just imported a week ago, and
almost nothing has been done to the database since.
However, this morning I tried
the old version had problems...
- Matt
-Original Message-
From: Matthew Goheen [mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 23, 2007 11:48 AM
To: 'Jesse Vincent'
Cc: 'rt-users@lists.bestpractical.com'
Subject: RE: [rt-users] Strange custom field performance
issue
