Now then all,
Is it possible to change the best practical graphic to one of my own, or
even add one along side this. Also I would like the graphic to be sent
out with the ticket correspondence. any ideas would be most grateful.
(Using RT-3.4)
Cheers
--
Matthew Hunt BSc(Hons)
1st Line
a email gets sent out to
remind that user they have outstanding tickets within their queue.
Any help would be most appreciated.
Thanks
--
Matthew Hunt BSc(Hons)
1st Line Technical Support
YHFSC Foundation Service Centre
t: 01724 - 275013
___
http
and any coding, is that they cannot see this area at all, but
only look into there own queues from the right hand Quick search bar.
If any one has any info or coding on this I would be most grateful.
Many thanks
--
Matthew Hunt BSc(Hons)
1st Line Technical Support
YHFSC Foundation Service Centre
t
