On Thursday, July 23, 2009 10:26 AM, Kevin Falcoe wrote:
[..]
so, since I can determine a successful job based on the custom field
NB_STATUS, which is transmitted
in the body of the message, I would like to delete all AdminCc
users.
Here's what I have in my custom scrip:
I
I have a queue that records backup job status. When a notification
comes in for a successful job, I don't want to send out a Notify Admins
email (Global Scrip #4);
so, since I can determine a successful job based on the custom field
NB_STATUS, which is transmitted
in the body of the message, I
Hi all,
I have a general Queue in use which received notifications from our
backup system.
I want to:
a.) log all notification (success / fail / incomplete)
b.) only notify AdminCc and other Watchers when it's a failure /
incomplete
Right now, my OnCreate scrip for this queue
Hi all,
I'm using RT with ExternalAuth (v 0.8); everything works perfectly fine
with respect to ldap/AD authentication and access.
However, I'm trying to allow a single queue to receive requests from any
email address (ie. @gmail , etc) without knowing who the end user is
and
without
...@cambridgeenergyalliance.org
To: Mchugh, Sean
CC: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Sat Mar 14 16:11:20 2009
Subject: Re: [rt-users] reply with attachment
On Sat, Mar 14, 2009 at 01:17, Mchugh, Sean smch...@grey.com wrote:
I'm looking for a quick and easy template that can add
Thanks, that's the recommendation I was looking for - the files don't change
much, but they're just unique to each queue.
-Original Message-
From: Jerrad Pierce jpie...@cambridgeenergyalliance.org
To: Mchugh, Sean
CC: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
I'm looking for a quick and easy template that can add a variety of attachments
to an email response.
The purpose is to email customers legal forms and documents that need to be
filled out as part of particular requests before the request can be worked on.
Anyone done this yet ?
