[rt-users] Encrypted Database

2014-06-25 Thread Mike S
All, While reviewing RT and specifically RTIR, a question came up about an encrypted db on the back end. I've gone over the wiki and the readme but cannot find anything against having one, but wanted to know of anyone else's experience. Many thanks. -- Mike of Many Stories, Ideas, and

[rt-users] Documentations and log for RT_External Auth

2013-03-05 Thread Mike S
I currently have a RT/RTIR install 3.88 running with the RT External Auth plug in for AD/LDAP authentication. With that there is script we use to log in and prepopulate many of the fields of a new ticket. However, when I invoke this same script from a different location, with the same

[rt-users] upgrading from .88 to 408 sql issues

2013-01-03 Thread Mike S
Hey all, I've been scouring the net as well as our config docs trying to figure out what maybe causing my upgrade issues with DelegatedBy. We have mysql setup with the innodb settings and 3.8.8 working great with RTIR. Specifically there are two warnings. Which the upgrade script passed on, then