[rt-users] non-admin user editing custom field values

2014-06-19 Thread Milt Epstein
for Staff" tab. How do these permissions differ from the above two? Are they needed in addition to or instead of them? Should they allow these users to modify these values? Thanks. Milt Epstein Applications Developer Graduate School of Library and Information Science (GSLIS) University o

Re: [rt-users] non-admin user editing custom field values

2014-06-20 Thread Milt Epstein
, the other permission is called ModifyCustomField -- apparently it was earlier called ModifyObjectCustomFieldValues, but then shortened. On Fri, 20 Jun 2014, Kevin Falcone wrote: > On Thu, Jun 19, 2014 at 02:41:53PM -0500, Milt Epstein wrote: > > Can the users of this queue (who are

Re: [rt-users] non-admin user editing custom field values

2014-06-23 Thread Milt Epstein
the particular custom field, the second is global to all custom fields. Thanks again. > On Fri, Jun 20, 2014 at 12:25:52PM -0500, Milt Epstein wrote: > > Thanks very much! It was the ShowConfigTab permission that did it. I > > had a feeling there was another access they needed

[rt-users] Customizing newest unowned tickets search with user-specific data?

2014-06-23 Thread Milt Epstein
#x27; OR ) Is there a way to do this, either using the criteria listed on the Query Builder page (which seems to be all ticket-related), or by directly editing the search? Thanks. Milt Epstein Applications Developer Graduate School of Library and Information Science (GSLIS) University of Ill

Re: [rt-users] Customizing newest unowned tickets search with user-specific data?

2014-06-30 Thread Milt Epstein
Anybody have any suggestions for this? Thanks. On Mon, 23 Jun 2014, Milt Epstein wrote: > Greetings. > > I'm trying to customize the "10 newest uowned tickets" search (the one > that appears on the main page by default, I believe). I get to the > page to edit th

Re: [rt-users] Customizing newest unowned tickets search with user-specific data?

2014-06-30 Thread Milt Epstein
is is acceptable in your case depends on whether your > users need to see tickets in queues outside their group memberships. > > > On 24/06/2014 2:57 am, "Milt Epstein" wrote: > > > Greetings. > > > > I'm trying to customize the "10 newest uo

Re: [rt-users] Make more "root" or administrator users?

2014-07-09 Thread Milt Epstein
s to create an admin group, give it superuser privileges (under Group Rights rather than User Rights), and then put those users in that group. In some ways, this is easier to manage. Milt Epstein Applications Developer Graduate School of Library and Information Science (GSLIS) University of Illinois a

Re: [rt-users] plugins link to module file, not package file

2014-12-11 Thread Milt Epstein
r (the latter two post from bestpractical.com email addresses). If Jo does file a complaint with Best Practical over this, I'd be happy to file an amicus brief countering it. Milt Epstein Applications Developer Graduate School of Library and Information Science (GSLIS) University of Illinois