I have installed, RT 3.8.2, on a RHEL5, and i have had problems to integrate RT with Active Directory. I hope that someone had a solution to my problem, there is my configuration.
Set( @Plugins, qw(RT::Authen::ExternalAuth) ); Set($rtname, 'somemachine.domain.pt'); Set($Organization, 'My organization'); Set($CorrespondAddress , 'someem...@domain.pt'); Set($CommentAddress , 'rt-comm...@localdomain.com'); Set($Timezone , 'US/Pacific'); # obviously choose what suits you # THE DATABASE: Set($DatabaseType, 'mysql'); # e.g. Pg or mysql # These are the settings we used above when creating the RT database, # you MUST set these to what you chose in the section above. Set($DatabaseUser , 'rt_user'); Set($DatabasePassword , 'password'); Set($DatabaseName , 'rtdb'); # THE WEBSERVER: Set($WebPath , ""); Set($WebBaseURL , "http://somemachine:80";); 1; My RT-Authen-ExternalAuth, RT_SiteConfig.pm Set($ExternalAuthPriority, ['My_LDAP']); Set($ExternalInfoPriority, ['My_LDAP']); Set($ExternalServiceUsesSSLorTLS, 0); Set($AutoCreateNonExternalUsers, 1); Set(ExternalAuthPriority,['My_LDAP','My_MySQL','My_Oracle','SecondaryLDAP','Other-DB']); Set($ExternalSettings, { 'My_LDAP' => { ## GENERIC SECTION 'type' => 'ldap', 'auth' => 1, 'info' => 1, 'server' => 'server.domain.pt', 'user' => 'CN=Exchange User,OU=INSTITUCIONAIS,OU=User_APP,OU=xpto,DC=domain,DC=pt', 'pass' => 'xxxxxx', 'base' => 'dc=domain,dc=pt', 'filter' => '(objectClass=Person)', 'd_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)', 'tls' => 0, 'ssl_version' => 3, 'net_ldap_args' => [ version => 3 ], #'group' => 'IEP-DSI', # What is the attribute for the group object that determines membership? #'group_attr' => 'GROUP_ATTR', 'attr_match_list' => [ 'Name', 'EmailAddress', 'RealName' #'WorkPhone', #'Address2' ], # The mapping of RT attributes on to LDAP attributes 'attr_map' => { 'Name' => 'sAMAccountName', 'EmailAddress' => 'mail', 'RealName' => 'cn' } } } ); 1; when I try to logon, i have these error on the logs. server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Feb 23 10:39:07 2009] [debug]: Autohandler called ExternalAuth. Response: (0, ExternalAuthPriority not defined, please check your configuration file.) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26), referer: http://somemachine/ [Mon Feb 23 10:39:07 2009] [error] [client 10.2.200.155] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Feb 23 10:39:07 2009] [error]: FAILED LOGIN for lo...@domain.pt from 10.2.200.155 (/opt/rt3/share/html/autohandler:268), referer: http://somemachine/ -- View this message in context: http://www.nabble.com/Request-Tracker-3.8.2---Integration-with-Active-Directory-%28Windows-2003%29-tp22159677p22159677.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
