Re: [rt-users] 3.6.0 speed improvements

disabling the js and css from mason completely would actually impair functionality or stability ? > -- > Mike Taht > PostCards From the Bleeding Edge > http://the-edge.blogspot.com -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niel

[rt-users] Slow loading unless I alias /NoAuth/js and /NoAuth/css

hich pages load? I noticed most of the delay in loading a pages comes from loading multiple documents (which are linked in the html) and parsing each of those pages and encrypting them (SSL) takes a lot of time. -- Vriendelijke groeten, ^ Bubbles IT ^ Oude He

Re: [rt-users] New RT 3.4.5 install - rt-mailgate install

support:    "|/opt/rt3/bin/rt-mailgate --queue\"'00-Incoming Email\" --action correspond --url \"http://support.emcsol.com/\"" support:    "|/opt/rt3/bin/rt-mailgate --queue \"00-Incoming Email\" --action correspond --url \"http://support.emcsol.com/\"" correction (left out a space

Re: [rt-users] New RT 3.4.5 install - rt-mailgate install

epends a bit on what your MTA shows in it log files, does your mail bounce or does it not appear in queue ? Thoughts?  Thanks! Hope this helps you. -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck ^ 9160 Lokeren, Belgi

Re: [rt-users] How's 3.6.0 working for you

ike is someone on your side trying to document it as completely as possible, and so we can return this valuable information back to the community. So my offer, I have the time, the knowledge and the will. You care to document and share ? You may reply on or off-list as you like. -- Vriendelijke

Re: [rt-users] Users replying to "resolved" ticket notifications re-opens ticket

://wiki.bestpractical.com/index.cgi?OnResolveOnce If you where to change the default scrip where it says in the condition OnResolve, replace it with OnResolveOnce like described in the link. -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck

Re: [rt-users] Users replying to "resolved" ticket notifications re-opens ticket

help :) -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck ^ 9160 Lokeren, Belgie Systeembeheerder, Programmeur ^ Tel: +32(0)9/355 13 31 [EMAIL PROTECTED]^ Fax: +32(0)9/355 13 41 .. Key : http://www

Re: [rt-users] Users replying to "resolved" ticket notifications re-opens ticket

like this : thanks -> set CustomValue ID10T -> resolve (silent - no mail) -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck ^ 9160 Lokeren, Belgie Systeembeheerder, Programmeur ^ Tel: +32(0)9/355 13 31 [EMAIL PROTE

Re: [rt-users] RE: Logout Issues

    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck ^ 9160 Lokeren, Belgie Systeembeheerder, Programmeur ^ Tel: +32(0)9/355 13 31 [EMAIL PROTECTED]^ Fax

Re: [rt-users] how's 3.6.0 working for you?

is on port 444) remove the {} part. -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck ^ 9160 Lokeren, Belgie Systeembeheerder, Programmeur ^ Tel: +32(0)9/355 13 31 [EMAIL PROTECTED]^ Fax: +32(0)9/355 13 41 .. Key

Re: [rt-users] RE: Logout Issues

ly "/icons/".  If the fakename is slash-terminated, then the # realname must also be slash terminated, and if the fakename omits the # trailing slash, the realname must also omit it. # -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels

Re: [rt-users] Due Date not set automatically

t in my configuration it doesn't seem to work anymore either... I recently updated to 3.6.0. and was testing just now but there is no DueDate being set. -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck ^ 9160 Lokeren

[rt-users] Quicksearch on top of page in 3.6.0 doest not display ticket when 1 match found.

In the old 3.4.x days you could enter a ticket number in the quick search box and it would display that ticket immediately. Is there any way to regain this behavior on 3.6.0 ? -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck