[rt-users] Using the CLI (404) error

2010-09-10 Thread Patton, Brandon
I'm running RT 3.8.7 on Fedora 13 and trying to setup running the CLI however I always get the Server error: Not Found (404) error all the time. I've been searching and reading and tried the export and .rtrc methods and neither seem to work. The URL to RT is http://fedora/rt Can someone please

[rt-users] ShowStatusInColor

2010-07-15 Thread Patton, Brandon
http://wiki.bestpractical.com/view/ShowStatusInColor I've tried all the different methods on this page and nothing seems to be working. I must be missing something somewhere. I want to be able to change the link colors on the main page to make it more readable for the different status types

[rt-users] ShowStatusInColor

2010-07-12 Thread Patton, Brandon
http://wiki.bestpractical.com/view/ShowStatusInColor I've tried all the different methods on this page and nothing seems to be working. I must be missing something somewhere. I want to be able to change the link colors on the main page to make it more readable for the different status types

[rt-users] Queue Watchers

2010-07-06 Thread Patton, Brandon
I'm running RT 3.8.7 and I've read about User Rights, Group Rights, Queue Rights, etc and cannot figure out how to allow a group of users (They belong to a group called IT) to be able to administer a queue and change watchers. I have granted the group all the queue rights allowed but cannot

Re: [rt-users] Queue Watchers

2010-07-06 Thread Patton, Brandon
Thank you! I knew there had to be something in there somewhere just so many places with rights to look. From: Raed El-Hames [mailto:raed.el-ha...@vialtus.com] Sent: Tuesday, July 06, 2010 11:34 AM To: Patton, Brandon; rt-users@lists.bestpractical.com Subject: RE: Queue Watchers Start by giving

[rt-users] webmux.pl error - Apache won't start

2010-06-30 Thread Patton, Brandon
/Location /VirtualHost OS: Ubuntu 8.04.0 MySQL 5.0.51 PostFix Mail 2.54 Apache 2.28 Request Tacker: 3.8.8 -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Patton, Brandon Sent: Tuesday, June 29, 2010 10:43 AM

Re: [rt-users] webmux.pl error - Apache won't start

2010-06-30 Thread Patton, Brandon
...found HTTP::Server::Simple = 0.34 ...found HTTP::Server::Simple::Mason = 0.09 ...found All dependencies have been found. -Original Message- From: Joop van de Wege [mailto:joopvandew...@mococo.nl] Sent: Wednesday, June 30, 2010 10:27 AM To: Patton, Brandon Cc: rt

Re: [rt-users] webmux.pl error - Apache won't start

2010-06-30 Thread Patton, Brandon
mentioned earlier, I'm a linux novice and inherited this machine after a co-worker left. -Original Message- From: Joop van de Wege [mailto:joopvandew...@mococo.nl] Sent: Wednesday, June 30, 2010 10:49 AM To: Patton, Brandon Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users

Re: [rt-users] Upgrading from RT 3.6.5

2010-06-29 Thread Patton, Brandon
-Original Message- From: Jerrad Pierce [mailto:jpie...@cambridgeenergyalliance.org] Sent: Friday, June 25, 2010 2:14 PM To: Patton, Brandon Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Upgrading from RT 3.6.5 Ungh, Ubuntu as a server. Leaving that aside, simply use

Re: [rt-users] Upgrading from RT 3.6.5

2010-06-29 Thread Patton, Brandon
- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Patton, Brandon Sent: Tuesday, June 29, 2010 10:43 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Upgrading from RT 3.6.5 I'm in the process of trying to upgrade now

[rt-users] Upgrading from RT 3.6.5

2010-06-25 Thread Patton, Brandon
Hello, I'm a fairly new Request Tracker user and a novice in the Linux world, but I've inherited this system after a co-worker left. We are in the process of getting more departments to use this product and I want to get it upgraded before we move forward. I have read a lot of the documentation