[rt-users] email entire history of a ticket

2012-08-23 Thread Paul Roth
Is there a way to email an entire ticket, since it was created, based on an email with a key work in the subject like /*HISTORY*/ for the given ticket number? Similar to the history screen. Thanks in advance. Paul

[rt-users] Correct user email address

2012-08-16 Thread Paul Roth
I accidently set up a user and make a typo on the email address. How do you correct it (RT-4.0.6) or delete the user so I can re-add him. This user has not been associated with any tickets. Thanks in advance for your assistance. Paul

[rt-users] Can RT be installed on a server with cPanel and Centos 5.8?

2012-07-09 Thread Paul Roth
I'm running Centos 5.8 and cPanel for a dozen domains, I would like to install RT in the same server. are there any problems in doing this? I started the install and I see it's being installed what seems like outside of cPanel. If it has to be on its own server, how do I uninstall RT? I