On 05/28/13 01:00 PM, Kevin Falcone wrote:
As mentioned earlier by my colleague, you can use
http://bestpractical.com/rt/docs/latest/RT/User.html#CanonicalizeUserInfo-HASH-of-ARGS
to massage the user data during creation.
Thanks for the reference. However... that particular link seems to
mere
After doing a few searches, it seems that using the "rt-shredder" tool
is the one true way to delete a user.
Unfortunately... i find the documentation on it, inscruitable :(
Could someone please give me a simple, straightforward commandline to
delete user X?
I was hoping it would be as simpl
On 5/15/13 3:27 PM, Jok Thuau wrote:
It would be an interesting scrip, but I believe you would be able to
update the user from a "on create" scrip, and update that one user's email
from ldap.
other than I want this to be "from account name", not "from ldap", this
sounds fine.:]
but... isnt a
Well, lets try a simpler, hopefully easier to tackle subject line :)
lets say I have autocreate turned on. And accounts get created just fine
when someone authenticates via web. ... however, the autocreated
account name will be just the username. no @my.com
What's the best way to get the ema
churn rate.
From: Jok Thuau [jth...@spacex.com]
Sent: Tuesday, May 14, 2013 05:36 PM
To: Philip Brown; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] REMOTE_USER, external auth, and email mismatching
I have use the LDAPImport extension to pull all my users out of AD into
RT. I even s
On 04/26/13 04:38 PM, Thomas Sibley wrote:
On 04/26/2013 02:35 PM, Philip Brown wrote:
hi there,
We are looking at using kerb auth and mod_auth_kerb as our external auth
mechanism for RT.
... I was hoping there was potentially a way to do any of the following:
a) automatically drop the @xyz
: [rt-users] REMOTE_USER, external auth, and email mismatching
On 04/26/2013 02:35 PM, Philip Brown wrote:
>
>
> So, I was hoping there was potentially a way to do any of the following:
>
> a) automatically drop the @xyz from REMOTE_USER entirely
> b) autoconvert the @xyz to @re
hi there,
We are looking at using kerb auth and mod_auth_kerb as our external auth
mechanism for RT.
Trouble is.. our kerb domain is not the same as people's email address domain.
We have mumble-thousand users. Hand-populating things is not an option.
So, I was hoping there was potentially a wa
