omment.
>
> El jue., 2 jun. 2016 a las 12:38, Rémi () escribió:
>
>> Hi Andrea,
>>
>> I had the same problem and wrote an extension to be able to attach an
>> image to a ticket from the clipboard (this create an attachment to the
>> ticket, its not *inli
multiple files in one fell swoop, drag and drop attachments onto RT, and
inline preview certain file types like images.
hope this helps
Rémi
2016-05-30 19:21 GMT+02:00 Andrea Caputto :
> Hello, i want to paste images or screenshots in new tickets or commented
> but i cant, maybe is relate
Hi Torsten,
You're right, thanks for the feedback,
I made a correction for the display order.
Rémi
2014-12-11 8:12 GMT+01:00 Brumm, Torsten / Kuehne + Nagel / Ham GI-ID <
torsten.br...@kuehne-nagel.com>:
> Hi Remi,
>
> nice work, love this, but the Custom Action Prep Code
Hi list,
Here is an extension that replace the default scrip edition textarea with
the embeded Ace editor (http://ace.c9.io)
https://github.com/valmiRe/rt-extension-aceeditor
Rémi
Hi Andy,
I wrote an extension about a year ago to be able to paste an image as an
attachment in RT 4.2
feel free to use it and send me feedback if you have any problem
https://github.com/valmiRe/rt-extension-pasteimageattachment
Rémi
2014-12-06 20:43 GMT+01:00 Andreas Badur :
> He
in/../lib/RT.pm:955)
[10373] [Wed Jul 16 12:11:34 2014] [warning]: The function
RT::CustomField::AppliedTo is deprecated, and will be removed in RT 4.4.
You should use AddedTo instead. Call stack:
RT::CustomField::AppliedTo(RT::CustomField=HASH(0x6f161f0)) called
at /opt/rt4/sbin/rt-dum
x27;ve just made a little test right now and have a lot of errors/warnings,
don't now if it is full compatible with 4.2
Rémi
2014-07-15 15:04 GMT+02:00 Al Joslin :
> Am I correct in thinking that there is no easy way to transfer
> configuration changes from one RT installation (t
2012/7/19 Ruslan Zakirov :
> On Thu, Jul 19, 2012 at 11:44 PM, Florin Andrei
> wrote:
>> On 07/19/2012 03:59 AM, Rémi wrote:
>>>
>>>
>>> I got this working in RT 3.8.8 with modifying /Elements/SrubHTML to
>>> authorize IMG elements and src attrib
Hi rt-users,
I got this working in RT 3.8.8 with modifying /Elements/SrubHTML to
authorize IMG elements and src attribute. After that you can see
inline images in ticket history.
In RT4, SrubHTML have been moved to /RT/Interface/Web.pm
Rémi
2012/5/10 :
> On the RT Demo site you can pa
oh yes, my bad
just test and I didn't see the "no-cache" headers while downloading an
attachment with my configuration
these headers could also be set by firewall, proxy, not necessary apache
Rémi
2011/3/18 Kevin Falcone :
> On Fri, Mar 18, 2011 at 05:33:43PM +0100, Rémi wrote
Hi list,
I think RT is writing these headers
here's what is see in html/Elements/Header
$r->headers_out->{'Pragma'} = 'no-cache';
$r->headers_out->{'Cache-control'} = 'no-cache';
you can try to modify this file and see if it resolves t
rt-dump-database
Rémi
2010/12/15 Mathieu Longtin :
> Is there an easy way to export Scrips, Actions, Templates, etc. for use by
> rt-setup-database?
>
> Thanks!
>
> --
> Mathieu Longtin
> 1-514-803-8977
>
something like this
I agree, my comment was just here to prove it was doable
thanks anyway I was looking to this feature too ...
Rémi
is value can be modified in the RT interface, I
test it directly in the database.
Rémi
2010/11/30 Joanne Keown :
> Hi,
>
>
>
> Has anyone ever managed to change the display of custom fields in their
> tickets? I have created a number of custom fields, and have been
> unsucce
hi
try using $TicketObj->SetSubject() function,
$TicketObj->Subject is just an accessor method
Rémi
2009/8/13 rmp dmd
> Hi,
>
> I'm using the scrip below to merge newly created ticket with existing
> ticket with the same subject. However, im getting
>
> Scrip 3
take a look at the wiki http://wiki.bestpractical.com
http://wiki.bestpractical.com/view/OnCreateAutoReplyException
2009/6/15 rmp dmd
> Hi Experts,
>
> On Create, on comment on Resolv, a notification is sent to the requestor.
>
> If I my requestor is us...@domain1.com, how can I set it to do n
27;t think I should be the one to do it as I'm not a programmer. ;) I think
> it might be helpful for others trying to answer this question in the future.
> --
> Cassandra Phillips-Sears
> Office Manager
> Best Practical Solutions, LLC
> http://www.bestpractical.com
>
$value->Name eq $_[0]->FirstCustomFieldValue($field)){
return $value->Category;
}
}
($_[0] is a the Ticket object and $field is the CF id)
Rémi
2009/6/9 Ken Crocker
> Jesse,
>
>
> Painful?? Please explain. I'd love to hear it.
>
&
newserver# rt-setup-database -dba root --prompt-for-dba-password --action
upgrade
(from 3.8.0 -> 3.8.1)
Rémi
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