Re: [rt-users] can't paste images in line

2016-06-03 Thread Rémi
omment. > > El jue., 2 jun. 2016 a las 12:38, Rémi () escribió: > >> Hi Andrea, >> >> I had the same problem and wrote an extension to be able to attach an >> image to a ticket from the clipboard (this create an attachment to the >> ticket, its not *inli

Re: [rt-users] can't paste images in line

2016-06-02 Thread Rémi
multiple files in one fell swoop, drag and drop attachments onto RT, and inline preview certain file types like images. hope this helps Rémi 2016-05-30 19:21 GMT+02:00 Andrea Caputto : > Hello, i want to paste images or screenshots in new tickets or commented > but i cant, maybe is relate

Re: [rt-users] RT-Extension-AceEditor

2014-12-11 Thread Rémi
Hi Torsten, You're right, thanks for the feedback, I made a correction for the display order. Rémi 2014-12-11 8:12 GMT+01:00 Brumm, Torsten / Kuehne + Nagel / Ham GI-ID < torsten.br...@kuehne-nagel.com>: > Hi Remi, > > nice work, love this, but the Custom Action Prep Code

[rt-users] RT-Extension-AceEditor

2014-12-10 Thread Rémi
Hi list, Here is an extension that replace the default scrip edition textarea with the embeded Ace editor (http://ace.c9.io) https://github.com/valmiRe/rt-extension-aceeditor Rémi

Re: [rt-users] Copy and Paste Screenshot into Tickets

2014-12-08 Thread Rémi
Hi Andy, I wrote an extension about a year ago to be able to paste an image as an attachment in RT 4.2 feel free to use it and send me feedback if you have any problem https://github.com/valmiRe/rt-extension-pasteimageattachment Rémi 2014-12-06 20:43 GMT+01:00 Andreas Badur : > He

Re: [rt-users] a configuration manager/plugin for RT

2014-07-16 Thread Rémi
in/../lib/RT.pm:955) [10373] [Wed Jul 16 12:11:34 2014] [warning]: The function RT::CustomField::AppliedTo is deprecated, and will be removed in RT 4.4. You should use AddedTo instead. Call stack: RT::CustomField::AppliedTo(RT::CustomField=HASH(0x6f161f0)) called at /opt/rt4/sbin/rt-dum

Re: [rt-users] a configuration manager/plugin for RT

2014-07-15 Thread Rémi
x27;ve just made a little test right now and have a lot of errors/warnings, don't now if it is full compatible with 4.2 Rémi 2014-07-15 15:04 GMT+02:00 Al Joslin : > Am I correct in thinking that there is no easy way to transfer > configuration changes from one RT installation (t

Re: [rt-users] Inline screenshots

2012-07-20 Thread Rémi
2012/7/19 Ruslan Zakirov : > On Thu, Jul 19, 2012 at 11:44 PM, Florin Andrei > wrote: >> On 07/19/2012 03:59 AM, Rémi wrote: >>> >>> >>> I got this working in RT 3.8.8 with modifying /Elements/SrubHTML to >>> authorize IMG elements and src attrib

Re: [rt-users] Inline screenshots

2012-07-19 Thread Rémi
Hi rt-users, I got this working in RT 3.8.8 with modifying /Elements/SrubHTML to authorize IMG elements and src attribute. After that you can see inline images in ticket history. In RT4, SrubHTML have been moved to /RT/Interface/Web.pm Rémi 2012/5/10 : > On the RT Demo site you can pa

Re: [rt-users] Internet Explorer 9 + RT 3.8.8 cannot download attachments

2011-03-18 Thread Rémi
oh yes, my bad just test and I didn't see the "no-cache" headers while downloading an attachment with my configuration these headers could also be set by firewall, proxy, not necessary apache Rémi 2011/3/18 Kevin Falcone : > On Fri, Mar 18, 2011 at 05:33:43PM +0100, Rémi wrote

Re: [rt-users] Internet Explorer 9 + RT 3.8.8 cannot download attachments

2011-03-18 Thread Rémi
Hi list, I think RT is writing these headers here's what is see in html/Elements/Header $r->headers_out->{'Pragma'} = 'no-cache'; $r->headers_out->{'Cache-control'} = 'no-cache'; you can try to modify this file and see if it resolves t

Re: [rt-users] Export of setup data

2010-12-16 Thread Rémi
rt-dump-database Rémi 2010/12/15 Mathieu Longtin : > Is there an easy way to export Scrips, Actions, Templates, etc. for use by > rt-setup-database? > > Thanks! > > -- > Mathieu Longtin > 1-514-803-8977 >

Re: [rt-users] Ticket web form: Custom Field display configuration

2010-11-30 Thread Rémi
something like this I agree, my comment was just here to prove it was doable thanks anyway I was looking to this feature too ... Rémi

Re: [rt-users] Ticket web form: Custom Field display configuration

2010-11-30 Thread Rémi
is value can be modified in the RT interface, I test it directly in the database. Rémi 2010/11/30 Joanne Keown : > Hi, > > > > Has anyone ever managed to change the display of custom fields in their > tickets?  I have created a number of custom fields, and have been > unsucce

Re: [rt-users] Merge Ticket with existing ticket with the same subject

2009-08-14 Thread Rémi
hi try using $TicketObj->SetSubject() function, $TicketObj->Subject is just an accessor method Rémi 2009/8/13 rmp dmd > Hi, > > I'm using the scrip below to merge newly created ticket with existing > ticket with the same subject. However, im getting > > Scrip 3

Re: [rt-users] Requestor is us...@domain1.com

2009-06-15 Thread Rémi
take a look at the wiki http://wiki.bestpractical.com http://wiki.bestpractical.com/view/OnCreateAutoReplyException 2009/6/15 rmp dmd > Hi Experts, > > On Create, on comment on Resolv, a notification is sent to the requestor. > > If I my requestor is us...@domain1.com, how can I set it to do n

Re: [rt-users] Question on use of Category in a scrip

2009-06-15 Thread Rémi
27;t think I should be the one to do it as I'm not a programmer. ;) I think > it might be helpful for others trying to answer this question in the future. > -- > Cassandra Phillips-Sears > Office Manager > Best Practical Solutions, LLC > http://www.bestpractical.com >

Re: [rt-users] Question on use of Category in a scrip

2009-06-10 Thread Rémi
$value->Name eq $_[0]->FirstCustomFieldValue($field)){ return $value->Category; } } ($_[0] is a the Ticket object and $field is the CF id) Rémi 2009/6/9 Ken Crocker > Jesse, > > > Painful?? Please explain. I'd love to hear it. > &

Re: [rt-users] binary attachments corrupt

2008-12-11 Thread Rémi
newserver# rt-setup-database -dba root --prompt-for-dba-password --action upgrade (from 3.8.0 -> 3.8.1) Rémi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [E