ction option to do this. So far,
we are merely doing a screen print, not a good method. Can someone
direct us to the right method? Thanks.
Kenn
[snip]
What about using the browser's "Print" function? That seems to work
for me.
--
Robert G. Werner (Network Systems Administrat
, please let me know.
Friendly,
Andreas
[snip]
Excellent catch, Andreas!!! I haven't been using Custom Fields yet
so I haven't hit that yet. But I probably will.
I'll add your line to my script.
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED
Robert G. Werner wrote:
Jeff Platter wrote:
[snip]
How does commandByEmail know to ignore this? Or doesn’t it? And if
not, what can I do to prevent this from being a problem in the future?
Thanks,
-Jeff
[snip]
CommandByEmail has a rather simpleminded approach to parsing. Any 2
of a line separated by a colon are
treated as a command.
To deal with I use the attached perl script to filter out colons to
mail coming to rt queues exposed to the outside world. This could
easily be modified to add exceptions, other munging of the message, etc.
--
Robert G. Werner
button, for example).
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
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e. I send the messages to a command from
procmail that then forwards the munged message to the queue's mailgate.
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
If only you had a personality instead of a
look at the code has been
icing on the cake.
My experiences have mostly been in relatively small shops (50 - 300
people) over the last 10 years in California so take what I say with
an enormous grain of salt.
But really, to me, it sounds like there are better jobs out there
for you.
--
h the field name using
spaces/special/non-ascii characters
[snip]
My intuition would suggest #1. The field parser is pretty naive. I
had trouble with it trying to parse Disclaimer: text in empty email
messages and wrote an email filter to pre-process the messages.
--
Robert G. Werner (Network Sy
;t see any easy way to get an error back
out to the user.
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
You know you're a little fat if you have stretch marks on your car.
-- Cyrus, Chicago Reader 1/22/82
after two \n
(similar to how email itself separates headers from body content).
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
Everything is possible. Pass the word.
-- Rita Mae Brown, "Six o
ed)
[snip]
You need to add a link to rt-mailgate.pl /etc/smrsh so that sendmail
will know that it is ok to run that command. This is a a result of
sendmail trying not to run just any program on an email message.
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
eilly Media. Buy
a copy at http://rtbook.bestpractical.com
Me 3. I just blew away the saved search and recreated it. Sucks but ...
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
"But Huey, you PROMISED!"
&
27;Highest Priority
Tickets I own' box on the front page of RT. Is there a way I can edit
their accounts in the DB to fix this?
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
Remember, Grasshopper, falling down 1000 stairs begins by tri
Jesse Vincent wrote:
On Thu, Oct 19, 2006 at 05:17:06PM -0700, Robert G. Werner wrote:
Why am I getting links like this in my RT at a glance page:
Robert's Ticket
^^
notice the extra /
Show us your RT_SiteConfig.pm?
[snip]
See attached. I've also added in
Why am I getting links like this in my RT at a glance page:
Robert's Ticket
^^
notice the extra /
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
For men use, if they have an evil turn, to write it in marble:
and whoso doth us a good
) ...
Firefox tries to resolve this as if there was a scheme in front of the
/ (http://) I.E. treats it as an error.
Either way, the ticket isn't displayed.
Any ideas on how I can fix this?
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
For men use,
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