Following up my previous non-answered post.
Are there any other tools out there that lets the user easily create a
subticket, preferably in another thread?
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regards,
Robin
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Hi,
I found this on the wiki, but I'm not sure on I how I should integrate
this in my RT setup. We are using RT 3.4, any hints?
http://wiki.bestpractical.com/index.cgi?CreateChildTicket
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regards,
Robin
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On 7/5/06, Marie Gellbäck <[EMAIL PROTECTED]> wrote:
Hello,
Hi,
But I would like to customize the setup in some ways to make the system look
more like our other services. That is why I would like to customize the
messages sent from RT. The emails should contain images as well as different
col
Hi,
I'd like to send text/html-multipart mail or even just html mail on
outoing correspondence, but something seems to force the content-type
header into text/plain.
Any ideas how to solve it or what I'm doing wrong?
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regards,
Robin
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Hi,
I'd like to add radius as a password verification method, and based on
our radius solution it seems to be better to make this check inside
RT.
Is IsPassword the correct method to override?
Also, we'd like to be able to set on a user whether he should use
radius or database password, how can