[rt-users] Edit fields on mobile

Hi everyone, is it possible to edit fields on mobile interface? and custom fields? Thanks! --  Roman Massey

Re: [rt-users] about signatures

gt;<% $message %><% $signature %> to: <% $Default ||  %><% $signature %><% $message %> clear your mason cache rm -rf /opt/rt4/var/mason_data/obj restart apache --  Roman Massey On June 1, 2015 at 2:46:45 AM, Eierschmalz, Bernhard (bernhard.eierschm...@scheppach.com) wrote: H

[rt-users] Customizing with overlays, question about file path

Hi Everyone,  I have an easy question. Where do I create the “local” dir to put overlays? Confused because there is the path /usr/src/rt-4.2.9/ but also /opt/rt4/. Do I make /usr/src/rt-4.2.9/local/? or /opt/rt4/local/?  Running RT 4.2.9 on Ubuntu 14.04 Thanks! --  Roman Massey

Re: [rt-users] checking/changing default queue for a user

$Key}; } } #set the queue if($DestinationQueue) { my( $st, $msg ) = $self->TicketObj->SetQueue($DestinationQueue); } return 1; --  Roman Massey On July 15, 2015 at 5:50:27 PM, Aaron McCormack (aa...@backblaze.com) wrote: Hi Boris, Mixing bits of these two might get

[rt-users] Show all values of "enter multiple values" cf in template

Hi Everyone, I know about {$Ticket->FirstCustomFieldValue(‘cfname’)} But I have a custom field with “enter multiple values” and I need to display all the values in an email template. Is there an object for this? Help will be greatly appreciated. Thanks! --  Roman Massey

[rt-users] can't create ticket when "On Create Autoreply To Requestors" scrip is enabled

] [pid 1821:tid 140203513018112] [client 174.1.203.63:2074] End of script output before headers: rt-server.fcgi, referer: http://.../Ticket/Create.html?Queue=18 Help would be greatly appreciated! --  Roman Massey

Re: [rt-users] Code to get list of a custom field's values (almost there)

$clientcustomfield = RT::CustomFieldValues->new($RT::SystemUser); $clientcustomfield->LimitToCustomField(45); my $clients = $clientcustomfield; while (my $client = $clients->Next ) { print $client->Name; print "\n"; } — Roman Massey > On Jul 2, 2015, at 7

[rt-users] Code to get list of a custom field's values (almost there)

;new($RT::SystemUser); $clientcustomfield->LimitToCustomField(45); my $clients = $clientcustomfield; while (my $client = $clients->Next ) { print $client; print "\n"; } — Roman Massey

[rt-users] How to get latest transactions regardless of ticket?

scripts and mods I want to share to give back for all the help I’ve received here. Where is the best place to share this? Thanks!! --  Roman Massey

[rt-users] How to edit transactions?

Is there a way to edit transactions like comments? For example the content, time worked, etc.  --  Roman Massey

[rt-users] Portlet list of tickets per custom field value (similar to quicksearch portlet)

someone has written a similar script or could point me in the right direction. Thanks! --  Roman Massey

[rt-users] Mute notify requestor on resolve? (almost got it!)

resolve?") eq "No"; return 1; Any tips will be greatly appreciated. Thanks! --  Roman Massey