[rt-users] Fwd: Login persistence

2014-05-23 Thread Rory
by following the example SiteConfig file in the plugin etc directory. Lastly you'll need to remove the Auth config from your Apache virtual host and change: Set($WebRemoteUserAuth, 1); to Set($WebRemoteUserAuth, 0); Kind regards, Rory Clerkin On 23 May 2014 09:27, Flynn, Peter pfl...@ucc.ie

Re: [rt-users] Fwd: Login persistence

2014-05-23 Thread Rory
the 'attr_match_list' and changing 'ExternalAuthId' to use 'mail' in the 'attr_map'. Kind regards, Rory Rory On 23 May 2014 15:57, Flynn, Peter pfl...@ucc.ie wrote: On 23/05/14 10:20, Rory wrote: Hi Peter, As you noted your web environment is essentially holding the login token. When you

[rt-users] Login 404 after upgrade

2013-03-07 Thread Rory
any further errors. Kind regards, Rory -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T

Re: [rt-users] Login 404 after upgrade

2013-03-07 Thread Rory
Thanks Kevin. I've updated to version 0.13 from CPAN but when I restarted apache I got the same error. Am I missing something? Is there a way I can check that RT is using the correct version? Rory On 7 March 2013 16:46, Kevin Falcone falc...@bestpractical.com wrote: On Thu, Mar 07, 2013 at 04

Re: [rt-users] Problem with CPAN and prerequisites for RT 4.0.5

2012-11-30 Thread Rory
that completes exit CPAN to return to your shell prompt. From the shell prompt run; cpanm Plack::Handler::Starlet It should then run through all dependencies and install what's needed. Hopefully that will solve your issue. Rory On 30 November 2012 11:36, Juanjo juanji...@gmail.com wrote: Selinux

[rt-users] List of tags for use in templates

2012-04-19 Thread Rory
Hi All, Is there a list of tags available for use when creating an RT template? e.g. {$Ticket-QueueObj-Name} to display the queue name. I've been looking and can only find those used in examples and not a definitive list. I'm using RT 4.0.5 Kind regards, Rory Clerkin

Re: [rt-users] List of tags for use in templates

2012-04-19 Thread Rory
Thanks Kevin. I've had a look over it and I'll work with it. Slightly off topic, have the perldocs been ported to any other format, such as PDF or html? Kind regards, Rory On 19 April 2012 13:53, Kevin Falcone falc...@bestpractical.com wrote: On Thu, Apr 19, 2012 at 11:49:52AM +0100, Rory

Re: [rt-users] List of tags for use in templates

2012-04-19 Thread Rory
Great! Thanks Kevin. Rory On 19 April 2012 16:04, Kevin Falcone falc...@bestpractical.com wrote: On Thu, Apr 19, 2012 at 03:18:16PM +0100, Rory wrote: On 19 April 2012 13:53, Kevin Falcone falc...@bestpractical.com wrote: On Thu, Apr 19, 2012 at 11:49:52AM +0100, Rory wrote