As with Nathan, we use Shibboleth SP and apache to authenticate users
via our internal SSO connected to LDAP. This will provision their
accounts as well as provide them with up to date passwords.
It sounds like external auth might be an option worth considering.
Sam.
On Tue, Feb 3, 2015 at 8:15
And in the process reset user passwords on every ticket? That sounds wrong too
On 3 Feb 2015, at 19:39, Vas vk...@cam.ac.uk wrote:
Thank you Alex for the reply.
Do you think there is a way to make it instead to create an initial password
for every ticket it receives? Regardless if the
at 12:53:29PM +1000, Sam Wilson wrote:
Hi rt-users,
I have configured a multiple queue RT instance with mailgate as
follows, we create new tickets
in the support queue before moving them to specific queues to be
worked on and closed.
supp...@example.com
que...@example.com
Hi rt-users,
I have configured a multiple queue RT instance with mailgate as follows, we
create new tickets in the support queue before moving them to specific
queues to be worked on and closed.
supp...@example.com
que...@example.com
que...@example.com
By itself mailgate is working fine. For
