Re: [rt-users] Date/Datetime CFs not populating on ticket modify

2013-11-18 Thread Samuel Leslie
On 18 November 2013 20:44, Alex Vandiver wrote: > On Mon, 2013-11-18 at 18:58 +1100, Samuel Leslie wrote: > > > [snip] Is it possible this is a bug/regression in RT v4.2.0 or have I > > just overlooked or misunderstood something? > > Unfortunately, absolutely a regression

[rt-users] Date/Datetime CFs not populating on ticket modify

2013-11-17 Thread Samuel Leslie
her field types behave as expected. I've taken a look around the RT configuration but haven't made much progress in determining the cause. Any advice would be greatly appreciated. Is it possible this is a bug/regression in RT v4.2.0 or have I just overlooked or misunderstood something? Thanks, Samuel Leslie

[rt-users] Matching exclusively on Ticket #

2012-12-10 Thread Samuel Leslie
configuring it per queue isn't ideal. Of course, we'd also want to do it in a way that doesn't break any emails incoming using the "old form" if possible. We're running RT 4.0.8 if this helps. Thanks for any advice! Kind regards, Samuel Leslie We're hiring! http://bestpractical.com/jobs

Re: [rt-users] Custom per queue views

2011-11-02 Thread Samuel Leslie
ut haven't found any that seemed to be a sensible match for what I'm trying to achieve. Thanks again for the advice. Kind regards, Samuel Leslie On 3 November 2011 01:54, Kevin Falcone wrote: > On Wed, Nov 02, 2011 at 03:16:14PM +1100, Samuel Leslie wrote: > >Does RT provi

[rt-users] Custom per queue views

2011-11-01 Thread Samuel Leslie
ious; 95% of the functionality seems to already exist, it's just that last step to make the defined query the default that remains! Best regards, Samuel Leslie RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain — November 28 & 29, 2011