All,

I've installed the Request Tracker application at the request of a user to 
track grant proposals inside our institution but am running into issues getting 
fetchmail to be able to poll the exchange mailbox we've setup for customers to 
send requests to so a ticket is autogenerated in Request Tracker. We are using 
Exchange 2007 with Secure IMAP enabled on port 993. However, whenever I try to 
use the rt-mailgate file to poll the Exchange server I keep getting a 
connection refused. I am sure that is a syntax problem in how I have the 
rt-mailgate.conf file configured. I was wondering if anyone else has run into 
this problem or has any suggestions on what syntax I need to use so that it can 
poll this mailbox. Any help would be appreciated!

Thanks,
Jason

Jason Sherman
Systems Analyst II
MD Anderson Cancer Center - Division of Quantitative Sciences
Phone: 713-563-1448
Email: [EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>


_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to