Re: [rt-users] Font-AFM-1.19

[EMAIL PROTECTED] wrote: > On 2/22/2008 7:10 PM, Michael James wrote: > >> So, should I just force the install? or is there some other > dependency that isn't being displayed? > > I've hit that a couple of times; I just force it and move on. I think this is a pretty common error. I too have to f

Re: [rt-users] rt-mailgate

[EMAIL PROTECTED] wrote: > On Sun, Feb 24, 2008 at 10:03:22AM -0500, Steve Cochran wrote: >> >> This might be more of a MTA question, but we're using rt-mailgate set >> up in /etc/aliases with postfix. httpd stopped working on our RT >> server, so obviously new mail couldn't be put into RT. >> >>

[rt-users] Off-Topic - RE: Exchange 2007 and Fetchmail

Hello, Not sure where this relates to RT, but.. By default exchange 2007 requires SSL/TLS connections, which will be on port 995 for POP3. I have no clue if fetchmail supports this, check the setup. Alternatively you can loosen the default settings in Exchange to allow plain text connections via

[rt-users] Showing full history in a query or report.

Hi, I've been back over the lists and I can't find any reference to this, so I'm probably asking a stupid question. I'm in the process of setting up RT as a replacement to an old (largely broken) in-house ticketing system, coded by a long since gone employee, but I've hit a stumbling block. I ne

[rt-users] "Time to Display" obscures drop down for custom field

Hello, I have a custom field combo box, as a drop down. We use this to determine which area the problem relates to, eg, network, server, desktop. We've enough possible entries that when you click the drop down, it goes below the level of the "Time to Display x.xxx RT 3.6.6 etc" line, which sits ov

[rt-users] CLI Return Codes

Hello, I've checked the wiki, googled and read chapter 4 of the O'Reilly book but can't find any reference to this. Does the rt cli script ever set any informational return codes? For example, a success if 'rt ls' matches some data or a fail if it doesn't? Regards Stef Stefan Morrell |

[rt-users] Showing custom fields with command line RT

Hello, Is there a way to show a custom field from the command line, along the lines of: rt show ticket/nn -f id,queue,subject,requestor,some_custom_field Regards Stef Stefan Morrell | Operations Director Tel: 0845 3452820 | Alpha Omega Computers Ltd Fax: 0845 3452830 | Inco

Re: [rt-users] Showing custom fields with command line RT -[Pork]Email found in subject - [Pork] Email found in subject

Kevin, Thanks - that works fine for me. Ben, have you tried escaping the space on the command line? eg rt show ticket/1 -f id,queue,CF-Custom\ Field regards Stef Stefan Morrell | Operations Director Tel: 0845 3452820 | Alpha Omega Computers Ltd Fax: 0845 3452830 | Incorp