Re: [rt-users] Mass email creating Tickets

2014-06-03 Thread Thomas, Adam (Lakefield)
I have already tried that but the administrator is giving a hard time about it :/ Sent from Samsung Mobile Original message From: Jon Witts Date: 06-03-2014 4:49 PM (GMT-05:00) To: rt-users@lists.bestpractical.com,"Thomas, Adam (Lakefield)" Subject: RE: [rt-u

Re: [rt-users] How can you use requestor info in custom field

2014-07-18 Thread Thomas, Adam (Lakefield)
4 9:25 AM To: Thomas, Adam (Lakefield) Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] How can you use requestor info in custom field Values within quotes are taken literally: '$self->TransactionObj->CreatorObj->City' means output "$self->TransactionObj-

Re: [rt-users] How can you use requestor info in custom field

2014-07-18 Thread Thomas, Adam (Lakefield)
re do I need to correct my syntax? Adam Thomas SGS Canada Application Support - Big Machines Development SGS Canada Phone: +1-705-652-2000 ext 2505 Cell: +1-705-957-1618 E-mail: adam.tho...@sgs.com<mailto:jessica.mar...@sgs.com> From: Alex Peters [mailto:a...@peters.net] Sent: July-18-14 9: