[rt-users] Re: rt-mailgate on different server than RT

2006-06-06 Thread Thomas M. Payerle
Is it possible to run rt-mailgate on a separate server than RT? I'd like to run rt-mailgate on our mail server and have it talk to the RT server. How is rt-mailgate on the mail server going to know how to authenticate to the RT web interface in order to comment on tickets? Can I create an rt-mailg

[rt-users] Re: Displaying html pages without logging in

2006-04-26 Thread Thomas M. Payerle
Michael Shanks wrote Hello I have created a page shared in /opt/rt3/html say test.html When I go to my URL Rt.domain.com/test.html It requests I login before I access this page, any way around this? Mike You should have a NoAuth directory underneath /opt/rt3/html. Pages put in there sh

[rt-users] Config Advice & Q re Unpriv'ed User Web Int'face, Replying from Web

2006-04-25 Thread Thomas M. Payerle
I am looking into using RT to replace an old homegrow request tracking system. The old system was command line based, although we had a mail gateway and a CGI based web page for submitting initial tickets. The web page was quite popular, and thought the change to a more web based system like RT

[rt-users] Config Advice and Question re Unpriv'ed User Web Interface

2006-04-19 Thread Thomas M. Payerle
I am looking into using RT to replace an old homegrow request tracking system. The old system was command line based, although we had a mail gateway and a CGI based web page for submitting initial tickets. The web page was quite popular, and thought the change to a more web based system like RT