Re: [rt-users] Email ticket requests ...

2007-02-06 Thread Tim Casada
/index.cgi?fetchmail Tim Casada Nicholas Whitehead wrote: I have RT 3.6.3 installed on a Fedora Core 6 box I have configured it to use Sendmail . All seems to work fine When tickets are created from within RT, all the emails are sent correctly to requestors, CC

[rt-users] Possible Enhancement Request - E-mail Transactions

2006-08-09 Thread Tim Casada
I say this is on some of our longer tickets this probably accounts for 10-20% of the screen real estate. Thanks, -- Tim Casada ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com

Re: [rt-users] 3.6.0 Approvals

2006-08-03 Thread Tim Casada
that has not been mentioned is the permissions. I had to give the person who will be approving the tickets the following grants: ModifyTicket, OwnTicket, ShowTicket. http://wiki.bestpractical.com/index.cgi?ApprovalCreation Tim Casada Joshua Colson wrote: On Wed, 2006-08-02 at 16:06 -0400, Tim

[rt-users] 3.6.0 Approvals

2006-08-02 Thread Tim Casada
in the Approval queue and view them? Thanks, -- Tim Casada ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT

[rt-users] Re: binary attachment corruption on database move

2006-07-18 Thread Tim Casada
Yes I had this same problem. I updated the wiki with the fix I had found elsewhere: http://wiki.bestpractical.com/index.cgi?MigrateToNewServer See my Note: I found that with the above command my binary attachments section. -- Tim Casada